Music not working after 2.2??Support


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  1. elementfire180

    elementfire180 Well-Known Member This Topic's Starter

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    After downloading 2.2 my music no longer works with the stock music player. When i try to play a song i get a text box saying that "sorry the player does not support this type of audio file. I tried taking all of my music off and putting it back on but its a no go. I have a mac and i am using double twist to put songs on and they are in MPEG audio format. Can someone help me out?!?!?!

    thanks!
     

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  2. khsjsilver

    khsjsilver Well-Known Member

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    I am having a music problem as well. When I play music, it plays ok until I tilt the phone to horizontal, then put the phone vertical, the whole phone freezes up. Sometimes it shuts down. Sometimes I need to take the battery out. Music worked fine before the upgrade to 2.2. I tried recalibrating the compass. I called both Verizon and Motorola and they both said they never heard about this issue. They suggested I do a hard reset which I am reluctant to do as they can't guarantee that it will fix the problem.

    Not sure what to do next.
     
  3. jgreen0227

    jgreen0227 Well-Known Member

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    Yeah, also when I hit play for a song...it chops a little at the very beginning. Boy, Verizon really screwed this one up
     
  4. droidx80

    droidx80 Member

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    Running the 2.3.9 leak rooted, Im having problems with all media not playing. Was working fine then I noticed my ringer wasnt working when receiving a call. The ringer was a custom ringtone in mp3 format, checked my music player and was getting a media not supported. Youtube app, video player, rhapsody, nothing worked until I rebooted. A few hours later I noticed I had a couple missed calls, ringer wasnt working again and none of my media was working either. Again a reboot fixed it.
     
  5. soapinmouth

    soapinmouth Well-Known Member

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    I'm having this problem randomly started tried restarting clearing data same problem 2.3.9 leak. Anyone ever find a solution?
     
  6. jgreen0227

    jgreen0227 Well-Known Member

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    Happens to me also....it's a known issue after the 2.2 upgrade. For now until they fix it, try MixZing in the app market. I actually like it better than the stock.
     
  7. ceztheday

    ceztheday Member

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    When i get (sorry this file not supported) i shut the phone down and start it back up.Works after that foe me.Must have some to do with 2.2...I had my phone for 2 weeks before 2.2 and had no problems with the stock music player.....sorry about my typing...
     
  8. quickaudi

    quickaudi Well-Known Member Contributor

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    Restart is only known way to fix.
     
  9. sairaghunath

    sairaghunath New Member

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    This particularly happens when you have first tried to charge the phone from the power outlet. The moment u pull out the USB cable during charing and try to play songs, it freezes saying "the format is not supported". But if you are charging the phone from your laptop/computer using USB cable and pull the cable out, it works fine. When the music file cannot be played, restart the phone (need not pull out the battery..just switch OFF and ON)
     
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