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music player updated, now dolby is missing?Support


  1. omegadyne

    omegadyne Member

    ok so i tried to post this awhile back but with no success,( told me i couldn't haven't any links in the post ,which i didn't )

    i had just gotten the connect like 3 weeks ago ,at the time of buying it i noticed how it had Dolby sound advertised on the box, which is a good selling point for someone like me as a music junky, (like many of our members i would assume)

    i never had a chance to try Dolby at all ,knew it was there and i had seen the option but was to busy with tweaking the phone rooting ,removal of bloatware and so on.

    2 days later ,my music player auto updated , it went from ]music[ to ]play music[ ? now i dont have the dolby option at all ,not in settings ,nowhere, nada , even when i quick scroll through music the side letter that would pop up to help show your position is gone which is a big help if you have a large collect

    play music even wants you to sign in just to listen to your own music
    i feel ive been ripped off

    anyone else have the same problem or any solution

    any input or help would be greatly appreciated

    p.s.
    i look foward to be a member of this community

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  2. hYpHyPuRpLe

    hYpHyPuRpLe Well-Known Member

    Welcome to AF! Enjoy your stay!

    Play Music is a whole different app than the native music player which has Dolby. Your music played didn't get "updated" it is just a different app. Just look for the native music player in your app drawer. You could also uninstall Play Music. The reason you need to sign in to listen to music in Play Music is because it saves all your music on the could so that it doesn't have to be on your SD card taking up massive amounts of space (for people who have a lot of music). Hope I helped.
    omegadyne likes this.
  3. omegadyne

    omegadyne Member

    thank you hYpHyPuRpLe for your warm welcome ,it is very appreciated.
    (also for you help)

    but my native music player is non existent

    the icon for it was headphones that said music at the bottom of it
    which is where i could find the Dolby option at the top after selecting the app,

    that was completely replaced by play music once it updated


    ive already looked in to my app drawer, and there is only play music
    which cannot be removed , i can only remove the updates which ive already tried ,it reverts back to just "music" but it still gives me the same play app , which just shows ( recent artist albums songs, playlist genres at the top) and the only options i get are shuffle all ,make available offline, show all music, and setting, in settings there's nothing helpful

    my connect is rooted and i know how to remove so called un removable apps ,im just dumb founded on how im having this problem , i remember seeing the app update itself ,also i never downloaded play music unless it came preloaded on the phone, which would mean it was my native player to being with as there is/was no other player in my drawer

    it sucks but im thinking the only was around this is if someone could pull their native player software off and upload it so i can manualy install it , but until then im still up for advice

    can someone upload a screen shot of the app icon for their native music player?
  4. omegadyne

    omegadyne Member


    wow i feel dumb found it lol thank you so much it was a purple icon i completely ignored, its even worse my 1st post on this site had to be so dumb and simple lol but live and learn right thanks again and im smacking my had as we speak
  5. Tokenpoke

    Tokenpoke Well-Known Member


    :p
    Most of us have "stupid" first posts that leave us smacking our hads.
  6. hYpHyPuRpLe

    hYpHyPuRpLe Well-Known Member

    Glad you got your problem solved! I remember something similar like this happening to me when I got my phone. Please ask again if you encounter any more problems!
  7. robot_657

    robot_657 Member

    Hey guys, I was wondering if you can help me out on this issue. So I wanted to see if my LG Connect was updated by installing the latest version on LG.com and now I don't have the stock music player. Instead I have the music app that omegadyne was talking about.

    Here are the screenshots:

    [​IMG]

    [​IMG]

    [​IMG]

    [​IMG]

    I see the stock music widget, but not the stock music player and I am unable to uninstall the music app either. Anyone has an idea how I can solve this issue?
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