Support my captivate died while downloading an update

Discussion in 'Android Devices' started by kshippee, Nov 6, 2010.

  1. kshippee

    kshippee New Member
    5

    Nov 6, 2010
    3
    0
    5
    i ran the software update on my phone. As I did this the phone shut off and it wont turn on. Any info would be great.
     

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  2. CrimsonPride

    CrimsonPride Well-Known Member
    143

    Jul 28, 2010
    1,482
    200
    143
    student
    north alabama
    the ota? if so your phone is broken. if you bought it from att you can probably take it back and get a new one, i had to send mine into samsung.
     
  3. amheck

    amheck Active Member
    16

    Sep 26, 2010
    37
    3
    16
    FL
    I had to send mine too, for a situation just like this. Sent it out on a Tuesday, got it back the next Friday. ugh.
     
  4. kshippee

    kshippee New Member
    5

    Nov 6, 2010
    3
    0
    5
    Yea, I thought so. at&t agreed to give me a new one.

    Thank you
     

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