my captivate suddenly died while playing music with 90% batterySupport

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  1. tomato18

    tomato18 New Member This Topic's Starter

    Dec 4, 2010
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    Hello everyone,

    I am new captivate user. It is a great smart phone.
    But this morning, while I was playing music with captivate on my car(use AUX input on the car), the phone died suddenly. I couldn't turn it on by pressing the power button on the side. And when I go back to home to charge it, the screen shows that there are almost 90% left on the battery.

    My captivate system was 2.1 update1, aka JH7. I was a moderate user. I only installed some very common apps and game.

    I don't know what's going on. Anyone happen to know the reason?


  2. EarlyMon

    EarlyMon The PearlyMon Moderator

    Jun 10, 2010
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    Welcome to the forums!

    First thing I'd try (WITHOUT it being plugged into the charger!) would be to pull the battery, wait a full 60 seconds, then put the battery back in and try to start it up.

    Every blue moon or so, any smartphone's logic state can get kinda hosed and this sort of thing usually clears it right up.

    Report your results back, and if it's something else, myself or others will be bound to offer further help.

    Again, welcome and cheers!
    tomato18 likes this.

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