No seriously. Are you kidding me? After going through numerous Motorola Droid's, Verizon suggested they send be a refurb Incredible. Great! Received it today, can't activate. Called Verizon and they informed me that there is another Incredible with the exact same ESN operating in California. They can't activate it and it has to be sent back. There is a 1 in 2000 chance of this happening. Of course it is. But I don't see anything anywhere where this has happened to others. Needless to say, they are overnighting me another to be here by tomorrow, Saturday, at noon. So I really can't complain but are you kidding me? WHY ME?!?!?! LOL!