John: Hello Charlie W. Welcome to LG Electronics! How may I provide you with excellent service today? Charlie W: I need to know when/ if the LG Ally (phone) will receive the Android @.2 update. John: To better assist you, I will need to put you in the hands of a product specialist. Please hold while the session is transferred to the appropriate specialist. We appreciate your patience. Notice: John transferred Charlie W to Chris. Notice: Chris has joined the chat session. Notice: John has exited the chat session. Chris: Hello! Charlie W: hi i want to know when the LG Ally will receive the 2.2 update Chris: I would be happy to help you with that. Chris: We are under review for the Android 2.2 update. At this time we do not have a definite answer or an Estimated Time of Release. Charlie W: Ok, so can you say whether it is going to be released/ Chris: At this time we do not have an Estimated Time of Release. Charlie W: i understand that, but do you know if it's even going to be released? Chris: No, I apologize for this. Charlie W: alright, thanks.