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My Desire hd is freez ...anybody help me please

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  1. ahmed_hashmi

    ahmed_hashmi Active Member

    dear members,
    i am here for the first time...i am using a desire hd which had a very good performance. one fine day i got 25 updates for the applications that i had installed.i started updation of applications and at the end i realized that my cell phone is completely freeze. i did factory reset but had the same result. then i removed all applications and checked my phone again it was the same. one of my friend told me to downgrade android version. details of my cell phone are as follows:

    Android Version:

    HTC Sense version:

    Software Number:
    Pyramid3D 1.1

    Mod Version:
    Force Stop

    Kernel Version:
    #25 PREEMPT sun sep 18 14:27:47 CEST 2011

    Baseband Version:

    Build number: CL125597 release-keys

    Browser Version:

    these are the details of HTC Desire HD that i am using now a days. since last one week i get a message at my screen saying "HTC Sense has stopped working" and two options appear which are:
    1. force closed
    2. wait
    if i select force closed, phone restarts and again hangs and if i select wait same message appears...i hardly see home screen ...this is such a ****ing problem that i can't explain. if i have to call someone i need to wait for atleast three to four minutes....and now i am getting cranky just because of this problem.. so guys please help me....

  2. tyler79durdan

    tyler79durdan Well-Known Member

    Try flashing the latest CoreDroid ROM... Obviously you are Rooted because of your specs. I would suggest a using a better/stable ROM. Also update your apps one at a time and dont try to use TIBU to restore them, just make a list and download them individually. Sync your accounts before flashing and remember to make a backup.
    ahmed_hashmi likes this.
  3. ahmed_hashmi

    ahmed_hashmi Active Member

    dear Tyler79durdan!
    can you please suggest me a good ROM and please suggest me an easy way of flashing.....because i have been to forums and still can't find an easy guide for rooting and flashing....i hope you would not mind what i am saying...:)....once again i thank you for paying attention on my problem .....take care
  4. ahmed_hashmi

    ahmed_hashmi Active Member

    One more thing i want to know can i get default ROM or factory default ROM? i want to keep my device simple now really....lolx
  5. D-U-R-X

    D-U-R-X turbo drinker Moderator

    As tyer79durdan says, looking at your software number and "mod version", you appear to be rooted already, but before actually getting in to it, I want to make double sure that you are actually rooted...

    Do you have ClockWorkMod (the custom recovery)? Do you have ROM Manager on your phone? Do you have the Super User app?

    Before you do flash a new ROM, you would need to back everything up... I use Titanium Backup (I bought the app... but you can use the free version) to back my data up. Your contacts can be sync'd with gmail and you can backup texts/call logs/etc. with apps from the market.

    If you do have ClockWorkMod, then you need to download a ROM and put the zip file (still zipped) on the root of your SD card (as in, not in any folders). Reboot in to recovery (turn off, power back on whilst holding the volume down key). Backup your current ROM (use the volume keys to navigate the list to backup and restore and the power button to select, then make the backup). Next you need to wipe (both factory reset and cache (this step is not always necessary if you are flashing an update to your current ROM, but MUST be done when changing from one ROM to another). Finally, you would then "apply zip from sd card" and the choose the correct zip from the SD card.

    There is more info on all of this in the following post http://androidforums.com/desire-hd-all-things-root/489044-desire-hd-all-things-root-guide.html

    I am in work at the moment, but if you need any help with this, I will try... I will be able to give you any help once I'm home though!!

    p.s. I have moved this thread to the All Things Root section, as this is a root issue.
    ahmed_hashmi and El Presidente like this.
  6. ahmed_hashmi

    ahmed_hashmi Active Member

    Thanks D-U-R-X.....well i had titanium backup ROM manager and superuser all three apps on my device. the problem started with superuser....the moment i updated superuser there was an eratic behavior and then it got freeze......then i removed all apps except superuser.....in the end i used root uninstaller to remove superuser app...:( the moment i removed the application superuser i came to know now i am completely ****ed...and i already has made a back up using HTC sync and now i think Factory default ROM provided by HTC will suffice....what do you say? because after this experiment i have realized i need to learn all rooting stuff from basics...anyways thanks for your concerns and your timely response...

    take care and wish you best of luck
    bundle of thanks and regards
  7. D-U-R-X

    D-U-R-X turbo drinker Moderator

    I will have another look in to this for you and will post back, but I have to go to my mother in law`s tonight... will try get some more info tomorrow (from work)
    ahmed_hashmi likes this.
  8. D-U-R-X

    D-U-R-X turbo drinker Moderator

    Sorry... I'm a little confused...

    Do you want to be rooted or would you like to be non-rooted?
  9. ahmed_hashmi

    ahmed_hashmi Active Member

    Dear D-U-R-X,
    i want to be non rooted and my carrier is telenor pakistan.does this make any difference? :(
  10. D-U-R-X

    D-U-R-X turbo drinker Moderator

    Right... to unroot, you would need to run an RUU (this is just an exe file that will flash stock firmware on to your phone).

    I am not sure if there is a carrier branded one for you carrier, but you should be able to use an unbranded (stock HTC) one.

    How did you root your phone? I just want to be sure that I can give you the right info to unroot!!
  11. ahmed_hashmi

    ahmed_hashmi Active Member

    well after viewing the solution provided by you in above post, let me tell you i was using this phone in australia and the carrier was 3 so it is established now that this device is branded and one of my friend did the rooting of this phone as i contacted him today ...but he was not sure which ROM he actually installed ...he was saying it was "maybe" pyramid but again he was not sure....so sorry....but my phone is branded and i actually unlocked it here in Pakistan for using it with telenor pakistan carrier......
  12. D-U-R-X

    D-U-R-X turbo drinker Moderator

    Right... as you unlocked it for use on a different network, it should be a little easier to get it back to stock... you should only have to run an unbranded RUU... I am in work at the moment, but should be back home in the next 1.5-2hrs and will try and help you out when I get in!! :)
  13. ahmed_hashmi

    ahmed_hashmi Active Member

    Thanks dear...you are really a hope for me now......well i have a little request if you don't mind...please please please whatever you suggest or recommend, make it free from superuse, ROM manager, clockworkmod and titanium backup etc...i don't know but these apps are really freaking me out..:(...so i hope you will take care of my emotions also...;)....wish you best of luck
  14. D-U-R-X

    D-U-R-X turbo drinker Moderator

    Right... sorry it's taken a little longer than I said to get back to you on this... was late leaving work and have been trying to get this all written up for you.

    What I am suggesting is running an RUU... it would be the most up to date unbranded stock HTC ROM, with Sense 3.0 - I think that this should work, as you have unlocked your phone, so you should be able to install non-branded firmware on your phone.

    I have never run one of these before (not needed to) but, from what I've read, it is relatively straight forward. Just a case of connecting your phone to the computer and running the RUU.exe from the computer. It would put the recovery image and ROM back to stock.

    Here is a link to the RUU you would need (you want the one that is 4th from the bottom of the list - called RUU Ace Sense30 S HTC WWE 3.12.405.1 R Radio

    Here are a couple of links with some useful info on running RUU's:Installing RUU's
    Troubleshooting & Error Recovery

    As I have said before though... never having done this myself, I'm unsure as to potential errors or what the actual process is.

    I hope this helps - Please note that the usual warnings/disclaimers apply (click show)
    Quick note / disclaimer: as always, you are ultimately responsible for any root-related activities on your phone.

    You should understand not only the benefits of rooting, but also any possible consequences (voided warranty, boot-loops, bricking, etc.) that might occur as a result of your root-related actions.

    AndroidForums.com / Phandroid.com, its owner, and staff are not liable for any root actions you might undertake as a result of information used from this site.

    Reading, researching, understanding, and carefully following the published steps and instructions can go a long way towards helping to make your rooting efforts a successful one.

    Good luck and let us know how it goes!!
    ahmed_hashmi likes this.
  15. D-U-R-X

    D-U-R-X turbo drinker Moderator

    Just as an aside... the phone should be as it is when it comes out of the HTC factory... there will be no apps on and you will loose all data... it could be worth making backups of things like texts (using text backup and restore) and making sure that your contacts are backed up to your gmail account!
    ahmed_hashmi likes this.
  16. ahmed_hashmi

    ahmed_hashmi Active Member

    Hi how are you......well i got another problem.......the link for RUU provided by you in above post actually belongs to filefactory which is banned in pakistan....:(...so please can you give me an alternative link for it coz i can't access this file while i am here in pakistan....
  17. D-U-R-X

    D-U-R-X turbo drinker Moderator

    Right... I can give you a dropbox link for the file... I hope that it works for you - let us know how it all goes!!

    click me
    ahmed_hashmi likes this.
  18. ahmed_hashmi

    ahmed_hashmi Active Member

    Thanks dear DURX....this link is working for me and hopefully tonight i will recover my cell.......so now i am downloading and started feeling happy...thanks a lot...i will inform you about the results very soon.....
  19. D-U-R-X

    D-U-R-X turbo drinker Moderator

    Hope it works for you... as I have said, I have not actually used an RUU before... only tried to give you a possible answer! :)
  20. ahmed_hashmi

    ahmed_hashmi Active Member

    Well DURX thank you vey much ...i just finished and i am happy to see that my cell has been now on factory settings with android version 2.0...well i owe you a dinner really...so being my teacher and guide on this android forum i really invite you for a dinner in karachi , Pakistan....thanks a lot...take care and i wish you a very happy life and stay blessed...:)
    D-U-R-X likes this.
  21. D-U-R-X

    D-U-R-X turbo drinker Moderator

    That is great news... really good to know that I was able to help!!
    ahmed_hashmi likes this.
  22. D-U-R-X

    D-U-R-X turbo drinker Moderator

    Would you mind reposting your version details again? Just wanna check, but I thought the RUU was Gingerbread (Android 2.3.X) and Sense 3.0.

    ahmed_hashmi likes this.
  23. ahmed_hashmi

    ahmed_hashmi Active Member

    Hi DURX.....how you doing? i just finished installation of different apps on DHD.....once again thank you..;)...you asked for details of my cell ...these are as follows

    Android Version:

    Baseband Version:

    Kernel Version:
    Fri Oct 22 05:17:15 CST 2010

    Build Number:
    1.32.405.3 CL275498 release-keys

    Software number:

    Browser Version:
    webkit 3.1
  24. ahmed_hashmi

    ahmed_hashmi Active Member

    one thing i want to know if after sometime i want to upgrade it should i use another RUU or some other customized ROM?
  25. D-U-R-X

    D-U-R-X turbo drinker Moderator

    Thanks for the info... I thought that the RUU that I had gievn you was the most up to date version - Android 2.3.X and Sense 3.0... at least you have a stock, non-branded version of firmware on your phone at least I know now!

    If you want to upgrade, should not need to use another RUU... you should be able to get OTA updates now, as you are completely non-rooted.

    If you want to put custom ROM's on your phone then, as per one of my posts earlier in this thread, there is a All Things Root Guide Sticky that details how to root (there is a one click tool that will be able to take care of everything for you. I am rooted and can help you if you do decide to do it.

    Don't worry about ROM Manager/ClockWorkMod/Titanium Backup... I can help you get to understand all of them if you do want to root (I know you said you didn't want them on your phone, as you had so much trouble, but we are here to help with that sort of thing)! :)
    ahmed_hashmi likes this.

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