My Droid's keyboard is acting up..Should I replace it..?


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  1. xxteargodxx

    xxteargodxx Well-Known Member This Topic's Starter

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    Okay so I've had my Droid since June of 2010 and up until a few days ago the keys have started to stick. Pretty much when I press down on them they stick for a split second and spring back up making a click noise each time I click on certain keys (Almost all of them).

    Not many of the keys are giving me double letters when I type due to this but some are. I called Verizon about it they want to troubleshoot the issue and I have no problem with doing that, I just will do it later at home since I am out now.

    So what do you guys think..? Should I replace it or keep using it some more see if the sticking stops? I really REALLY hate to replace my Droid seeing as it's new fresh out of the box and I've had no other problems with it.

    --Nick
     

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  2. DarcMasta

    DarcMasta Active Member

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    I would, because after your warranty its going to be YOU paying 500 dollars for a new device. I take advantage of my factory warranty, the slightest issues I get the deviced replaced. Call me a cheap skate, or what ever you want....but I really hate getting my pockets cleaned when I could have had it fixed during the one year warranty. I had this issue aswell and they replaced my device with a droid 2. I even went so far as to complain about recieving a scratched devices on my warranty. If I return a new phone to Verizon I expect to recieve a new phone back; not yesterdays garbage...

    All in all do it. Worst case scenario they might send you a bad phone, if so just call em up and complain. They might give you a upgrade.
     
  3. xxteargodxx

    xxteargodxx Well-Known Member This Topic's Starter

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    I don't have insurance so I doubt I can be offered anything but a Droid but that's okay with me. Going to call Verizon in the morning.
     
  4. cruud

    cruud Well-Known Member

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    Yeah, it's broken.
     
  5. DarcMasta

    DarcMasta Active Member

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    You get 1 year normal factory warranty.
     
  6. xxteargodxx

    xxteargodxx Well-Known Member This Topic's Starter

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    Just got off the phone with Verizon they had me do troubleshooting for the physical keyboard issue -_- which is normal I guess but ugh how would that be even possible to fix with their "battery pull fixes".

    Anyhow they are sending me out a replacement Droid with Overnight shipping through Fed Ex. I tried to mention that since Verizon doesn't sell Motorola Droids if I'd get a phone of equal or greater value back and they told me I will and I'd receive a Motorola Droid as they are still in stock but eventually they will run out they say and then start replacing with Droid 2's.
     
  7. DarcMasta

    DarcMasta Active Member

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    When you get your Refurb, make sure to check every single detail on it. Don't hesitate to call back for another, be persistant. I just shipped out 4 phones because the phones they sent me sucked.

    1) Frozed up
    2) Scratched up

    Got a droid 2

    3) Scratched up
    4) Finally got a working phone, no issues thus far.

    Keep calling up and don't settle for anything less than "like new." If you spent $500 on a new phone, why should they have the right to replace it with a P.O.S. Good luck dude!
     

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