MY Eris in a constant turn on loopGeneral


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  1. AurianSky

    AurianSky New Member This Topic's Starter

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    Since the update my Eris has been in a constant loop of trying to power on. It only ever gets to the silver htc on the black screen then it goes completely black and then goes back to the red smear for verison and the little droids then over again. I've already taken out the battery and tried again but no help. Anyone else having the same problem?
     

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  2. graphitedv

    graphitedv Well-Known Member

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    Were you running a task killer prior to the update?
     
  3. Larainerenee8

    Larainerenee8 New Member

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    I am having the same issue - Verizon support told me that I need to get a new phone - there isn't anything else they can do - it won't turn off and none of the buttons work - Great update!!!!
     
  4. ascasc

    ascasc Member

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    I had this problem a few months ago. I was able to reset the phone by pulling the battery then putting it back in and held down the power & volume down button. I had one of the leak updates on my SD card and it did a total wipe & reset. Don't know if it would work if you don't have a leak update or not. Worth a try i guess.
     
  5. Larainerenee8

    Larainerenee8 New Member

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    Thanks - I tried that - no luck. So, I guess I'm headed to the Vz store - what an pain in the butt.
     

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