My Hero doesn't connect to Google account

Discussion in 'Android Devices' started by lluisanunez, Nov 12, 2009.

  1. lluisanunez

    lluisanunez Member
    16

    Nov 12, 2009
    15
    1
    16
    Barcelona
    Hi,
    My Hero connects to the Internet, I can browse and download email from my google account, via wifi or mobile network. But when I try to go to the market, google talk or to sync my google calendar, it asks me for my google account. I enter username and password and I get the message:
    "Your phone is communicating with Google servers and setting up your account. This may take up to five minutes."
    And after 1 or 2 minutes, it says
    "Can't establish a reliable data connection to the server. This could be a temporary problem or your SIM card may not be provisioned for data services. If it continues, call Customer Care"
    I nave called my operator and they say everything is OK with the SIM card and the service
    Any idea?
     

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  2. Ziani

    Ziani Well-Known Member
    98

    Sep 20, 2009
    836
    92
    98
    Norfolk, UK
    Maybe try setting up the account again...Instructions below if you dont know how:

    Go to Settings > Applications > Manage applications, and tap the Google Apps entry. Then tap 'Clear data', and tap 'OK' to confirm. This will delete your existing Google account details. To enter your account details again go to Settings > Data synchronization > Google and you'll be prompted with the set up dialogue. Enter your account details and you're done.

    Hope this helps :)
     
  3. lluisanunez

    lluisanunez Member
    16

    Nov 12, 2009
    15
    1
    16
    Barcelona
    It does!
    Thanks a lot!
     
  4. Yard Dog

    Yard Dog Member
    15

    Nov 15, 2009
    16
    0
    15
    Oldham, UK
    Hmmm....why won't this work for me ? :(
     
  5. lisac429

    lisac429 New Member
    5

    Jan 17, 2010
    1
    0
    5
    Thanks for the tip on how to reset the email addres when launching Market widget. Worked for me but did lose my people; this could not be helped as my account not able to be validated.
     
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