Not sure if its cool me trashing the phone here. My hero is total crap and I really wish I got another phone. I didnt get text messages for a week. When I get vocal mail it sends my a text 20 mins later. I kept getting a user error(forget the code). The gps sometime wont work right unless I reboot. I had to reboot the other day to get my internet to work. The list goes on and on. This think is total junk I really want to break it into little phone pieces but the just wouldnt be smart. If your thinking about getting this phone DONT DO IT!!!!!!