Support My HTC Desire doesn't unlock! Please help!

Discussion in 'Android Devices' started by kdervisov, Apr 24, 2012.

  1. kdervisov

    kdervisov New Member
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    Apr 24, 2012
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    Hi guys,

    I got a biiiig, biiig, problem...
    I've locked my phone yesterday and I've found a problem that doesn't let me unlock the device. I couldn't unlock and reboot the phone, so I took off the battery and placed it on and started up the phone. It freezed again on the unlocking. Tried this a couple of times - same problem. It has no wallpaper, the SD card reacts very slowly, the network also, and the screen doesn't turn off by itself if you don't do it so. Sometimes I can't even answer a call, it shows somthing like "Application not responding. Wait/Force close". I doubt it's the HTC Sense broken down or something similar. Please help me, I need my phone very quickly!

    P.S. The phone is NOT rooted

    Thanks!
     

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  2. shauny13

    shauny13 Well-Known Member
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    if you can get to it, try manage applications and clear the data on your launcher, if it's htc sense, it will be a process called rosie.
     
  3. kdervisov

    kdervisov New Member
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    Apr 24, 2012
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    But I can't unlock it, so I can do that... Need another solution! :)
     
  4. shauny13

    shauny13 Well-Known Member
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    will it boot without sim and or sd card?
     
  5. kdervisov

    kdervisov New Member
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    Apr 24, 2012
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    Nope...
     
  6. Harry2

    Harry2 Well-Known Member
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    Want to do a Hardware reset?
    It is like a factory reset, the phone will have the status like you unboxed it first time.

    1. With the phone turned off, press and hold the VOLUME DOWN button, and then briefly press the POWER button.
    2. Wait for the screen with the 3 Android images to appear, and then release the VOLUME DOWN button
    3. Press VOLUME DOWN to select CLEAR STORAGE, and then press POWER
    4. When asked to confirm, press VOLUME UP

    Good luck :)

    Harry
     
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  7. kdervisov

    kdervisov New Member
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    Apr 24, 2012
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    Is there any way that doesn't delete all that data stored on the phone and SD card?
     
  8. shauny13

    shauny13 Well-Known Member
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    This is why i was only going to suggest this as a last resort.
     
  9. Harry2

    Harry2 Well-Known Member
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    I would remove the SD card.

    Harry
     
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