Before I proceed, I would like to say that despite the complaints that follow, I absolutely love my Droid Eris. 1) First and foremost, the four front screen "buttons". These are a major source of aggravation for me. I would estimate that they only work about 25% of the time. The only way to get them to register my commands is to swipe them up or down which usually results in unwanted "taps" on other on screen functios. 2) The pinch zoom function worked great for the first week. Now I can very rarely get it to work. 3) Major lag when flipping through pictures in albums. Major! It's absolutely ridiculous. They're only thumbnails! 4) HTC flash only seems to work for about ten videos. After that, it just won't open when I try to play a video. They only way to get it back is to kill browser with task killer. 5) Not really a complaint, but it would be nice if the browser had options for on screen navigation buttons like back, home, bookmarks, Windows(tabs), etc. 6) The weather and clock widget displays the wrong weather,city,and time at least 95% of the time. The clock is the worst. Not even the same time zone which is extremely uncool. I very rarely look at the small system clock so it has caused me problems on more than a few occasions. All of this I can live with...except for the four front screen buttons. They aggravate me to the point that I've wanted to throw the phone accross the room on more than one occasion.