My Inc Out Of Memory Geting New Replacement Phone In Few Days...General


Last Updated:

  1. srqspearo

    srqspearo Active Member This Topic's Starter

    Joined:
    Apr 23, 2010
    Messages:
    36
    Likes Received:
    3
    I had memory issues on my Incredible in the last 7 days. I had to do factory reset because the Low Memory and Out of Memory Space notice. Today I walked in the local store and talked to the guy about my problem, he was working on the computer and when I finished my exlanation he said: "okay, we are sending a brand new phone, since you have this memory issues, and you should receive it in few days"

    Now, I saw this problem all around here and I'm sure the new phone will have the same problem soon or later. So I just wonder what they are going to do once the replacement phone will be messed up. Am I gonna get something even better phone, maybe the new Droid or what?

    Let me know what ya'll think. And if you have the same problem you should do the same thing. I tried all kind of task killers and memory free up applications and nothing helped. Only the factory reset. Which will erase everything from your phone.

    Ohh, I told the guy I have a Zagg Screen Protector wich cost me $20, and he said no problem we will give you another protector for your new phone.

    He was really nice and helpfull. I've been with Verizon for about 7 years and never had a problem with them.

    I asked him about my old Inc, if I have to return it or something, and he said he is not sure if I have to return it or I can keep it. Will see...
     

    Advertisement
  2. woop

    woop novacane (OFWGKTA) VIP Member

    Joined:
    Feb 7, 2010
    Messages:
    5,053
    Likes Received:
    1,542
    Why are you so sure that the new one will have the same problem? My phone has been with me since 1 day before the release, and I have never experienced this (and know several people on the same boat). It may SEEM like alot of people are having this issue but you also have to realize that it is these same people that make the threads, and that people like myself aren't going to make a thread saying "I don't have the low space notification, that is all."

    FYI, I think the rep lied to you about "a few days," as you'll be lucky to get it within a few weeks.
     
  3. euph_22

    euph_22 Well-Known Member

    Joined:
    Feb 24, 2010
    Messages:
    2,634
    Likes Received:
    595
    I believe both the "out of memory" and "low memory" are referring to storage, not RAM. So Taskiller won't do anything for you. I'm assuming you've tried unistalling programs?

    And this is the FIRST I've heard of this problem with the DrInc (heard of a similar problem with a different phone, but that was probably a flashing error). Are you having trouble accessing your programs?
     
  4. MilenkosMagic

    MilenkosMagic Member

    Joined:
    Apr 29, 2010
    Messages:
    9
    Likes Received:
    2
    This is a problem that creeps up and doesn't go away to my knowledge. My phone started giving me the low memory message, even when I had plenty of storage left and well under the room given for application storage. I did read something that suggested uninstalling Google Earth as it caused some sort of glitch but, I never found out if that fixed it.

    The phone eventually got stuck in a boot cycle during normal use. After completely wiping the phone via boot loader menu, it did fix the memory message. Hopefully this is just another kink that Froyo will address.
     
  5. esn

    esn Well-Known Member

    Joined:
    Dec 21, 2009
    Messages:
    566
    Likes Received:
    48
    I just got a new Dinc last week and it is a improvement over the launch one I had no call quality issues at all works great. I think HTC made changes to the second batches of Dincs they made.
     
  6. jmwood

    jmwood Well-Known Member

    Joined:
    Apr 13, 2010
    Messages:
    48
    Likes Received:
    12
    Dude... i had the same problem and did a search on google. , I found that if you clear the cache in the htc mail and google apps it will be fixed,so I gave it a try and it worked! Its been about a week now with no more memory low errors..
     
  7. dcsnet

    dcsnet Member

    Joined:
    Apr 28, 2010
    Messages:
    8
    Likes Received:
    0
    If your phone is rooted (mine is), you can search for the mail.apk, click on it as though you wanted to install it, it will appear to run then give an error that the application was not installed. After that I rebooted, relaunched mail and the error was gone and has not returned in over a week. I did have to reconfigure the mail client but that was it.
    Not sure this will work for everyone but it worked for me. I only tried this because I really did not want to do a hard reset and have to reload everything, this made it so I did not have to.
     
  8. DodgerinNH

    DodgerinNH Well-Known Member

    Joined:
    Apr 2, 2010
    Messages:
    208
    Likes Received:
    23
    I had this same problem a few weeks ago, and I realized after many trials and tribulations that I hadn't been deleting my trash and sent folders and also the mail folder on the SD card. After that, I haven't had that message since...
     
  9. DroidRocker

    DroidRocker Well-Known Member

    Joined:
    May 3, 2010
    Messages:
    72
    Likes Received:
    2

    Exact thing happened to me. Soon I couldn't update apps, let alone add new apps regardless that I had a ton of memory and storage...and then the stuck in boot cycle happened.

    I called VZW for help, the rep repeatedly bashed Android, while I was just asking for help with a factory reset, since I couldn't do it the normal way. He offered to send a new one, knowing it would likely be a refurb I wanted to try a reset first. We did that...and two weeks later I have more apps than ever and still no memory/storage errors....FINGERS CROSSED.
     
  10. Vaetix

    Vaetix Well-Known Member

    Joined:
    Apr 14, 2010
    Messages:
    123
    Likes Received:
    112
    Interesting... I couldn't even install Google Earth - kept giving me an insufficient memory error. <shrug>
     
  11. DroidRocker

    DroidRocker Well-Known Member

    Joined:
    May 3, 2010
    Messages:
    72
    Likes Received:
    2

    I *DID* un-install my Google Earth when I had the problem...it did nothing to get rid of the false memory/space notifications. Only the factory reset worked...so far! You sort of have to plan for a day when you do that...reloading everything...again
     
  12. freddyttt

    freddyttt Well-Known Member

    Joined:
    May 3, 2010
    Messages:
    493
    Likes Received:
    45
    Wait..... no comment about this statement?:eek:
     
  13. WindShear

    WindShear Member

    Joined:
    May 8, 2010
    Messages:
    6
    Likes Received:
    1
    I had the same low memory problem, then realized i had been saving mail for 30 days- had some with very large attachments. I reset the parameters to save mail for 7 days and the low mem prob went away.
     
  14. Tech Addiction

    Tech Addiction Well-Known Member

    Joined:
    Apr 28, 2010
    Messages:
    856
    Likes Received:
    134
    I had this same exact issue and they are sending me a new one. Support never mentioned clearing storage to fix my current one and Nobody offered this suggestion when I asked about the constant reboot. Mine started this as soon as I got the memory message and I tried to reboot. Mine also has the touch screen unresponsive issue as well. Should I accept the refurb or clear storage and keep my current phone?

    Edit: By the way I have a tracking number where it was ordered on the 9th and I have an estimated delivery from Fedex on Monday the 12th. This is a refurb though.
     
  15. bhazard451

    bhazard451 Member

    Joined:
    Jun 26, 2010
    Messages:
    7
    Likes Received:
    0
    I've had this problem before. I had actually done a full wipe to fix it, but the issue just came back. The problem is the HTC mail app.

    Like people have said before, delete all email, sent email, conversations, and cache and your problem will go away. Also delete all your text sms convos and conversations.
     
  16. srqspearo

    srqspearo Active Member This Topic's Starter

    Joined:
    Apr 23, 2010
    Messages:
    36
    Likes Received:
    3

    I think I am LUCKY than because the phone will be here by the 13th Tuesday. Its on Fedex, I got the tracking number...

    It might be a bad bach of phones. Hope the new one will be fine.

    I tried all that guys and nothing helped at all. Before the last reset I don't even load most of my apps back on the phone, and it happened.
     
  17. Tech Addiction

    Tech Addiction Well-Known Member

    Joined:
    Apr 28, 2010
    Messages:
    856
    Likes Received:
    134
    I talked with a support rep and she said most of the problems with the Incredible, and apparently the EVO too, is the Sense UI. She said she has an Incredible herself and has had the same problems and that VZW is testing 2.2 right now and that she hopes it will be released soon. She said also it should fix a lot of the problems that is if HTC has fixed the issues that are on their end. She specifically noted the unresponsive screen issue that hers had as well. I know you can't believe the tech people most of the time but since she had the same problems on her Incredible I figured she might have done some leg work to find the answer. Just sharing what I was told. YMMV
     
    srqspearo likes this.
  18. srqspearo

    srqspearo Active Member This Topic's Starter

    Joined:
    Apr 23, 2010
    Messages:
    36
    Likes Received:
    3
    Thank you for sharing!
     
    Tech Addiction likes this.
  19. DroidInJax

    DroidInJax Well-Known Member

    Joined:
    Feb 24, 2010
    Messages:
    53
    Likes Received:
    19
    I deleted Google Earth and my phone is back working again! Before this my email wasn't updating, I couldn't download or update apps, and moody of my apps were force closing.. i was minutes from resting my phone, but thanks to posts on this forum...
     
  20. srqspearo

    srqspearo Active Member This Topic's Starter

    Joined:
    Apr 23, 2010
    Messages:
    36
    Likes Received:
    3
    i got the new phone today. not refurb....working well. i have to send the other back in 10 days or they will charge for it. now i will loads hit load of favorite apps on it and see whats gonna happen. i never had the google earth on my phone though.
     
  21. srqspearo

    srqspearo Active Member This Topic's Starter

    Joined:
    Apr 23, 2010
    Messages:
    36
    Likes Received:
    3
    BINGOOOOOOOOOOOO! It happened 15 minutes ago! Memory LOW on Space Notification! Brand new phone is running not even 24 hours! Bad batch of phone again??? I don't know...and I don't care...

    Here are the apps I installed on the phone:

    Weather Bug Elite
    eBay
    Bank Of Anerica
    Google Voice
    Astro
    Movies
    Shazam
    ShopSavvy
    Easy Thether Pro

    Didn't even downloaded the updates for google maps or any other!!!!

    Taking the phone back 2moro. Hope they will sned me the new Dorid...LOL
     
  22. Hydro556

    Hydro556 Active Member

    Joined:
    Jul 12, 2010
    Messages:
    26
    Likes Received:
    3
    When you get your new phone, there should be a box and prepaid label for FedEx to come get it.

    You will have 10 days to return it or you WILL be charged retail for the device.

    As to the memory problems, you act as though they are widespread and common knowledge, but before your post, I had never heard a thing about it.

    At any rate, hopefully they get you squared away and running soon. The Incredible is an amazing device. I still cant believe how impressed I have been with mine. I thought my Moto Droid was great, but it seems like a rotary dial compared to the Incredible.
     
  23. srqspearo

    srqspearo Active Member This Topic's Starter

    Joined:
    Apr 23, 2010
    Messages:
    36
    Likes Received:
    3
    Guy, last night I went to the local Verizon store. They don't have the Inc on stuck anymore! They offered me the new Droid and it looks ridiculous! I rather to keep my Inc... wait for a fix! So if you have any suggestions please let me know. I did the factory reset and I'm not downloading apps this time. Only the easy tether pro. And see what's gonna happen.
     
  24. ikediggety

    ikediggety Well-Known Member

    Joined:
    Apr 8, 2010
    Messages:
    184
    Likes Received:
    38
    OKAY here's the fix. at least it worked for me.

    settings > applications > manage applications

    take a look at the list. see anything that looks freakin HUGE? like HTC mail maybe?

    now remove all your mail accounts from the HTC mail app. it calls it "deleting" but the emails on the server are totally unaffected. it's just removing the account. then, you add the account back again. when i did this with my hotmail account HTC mail's size went from 85 megs to 15. and my options were set up to only save for three days, sent mail was deleted, yadda yadda.

    HTC mail has a serious bug. this fixed the memory problems for me.
     
    agarygirl likes this.
  25. mshepp

    mshepp Member

    Joined:
    May 17, 2010
    Messages:
    22
    Likes Received:
    2
    I found my problem to be the Mail Program. I did not realize that everytime I deleted a email it went to the Trash Folder. I went in and found I had over 2,000 emails there. I started deleting them and before I finished the Storage card is low on free space icom on the top bar went away. On the SD Card I had 6.46 GB free. I guess the HTC Email program has a limit on how much space it can use on a card, even though there is lots of free space. I will now start deleting the trash at least once a week now.

    I did not have to delete the mail account and set it back up, just deleted the emails in the Trash Folder, which is what I assume the Delete Mail Account does, deletes all the emails in all the folders along with the account itself. I also cleaned out the other folders, Sent and Drafts as I take care of the Inbox daily. I assume deleting mail in the Sent and Drafts also moves them to to Trash, so clean up Trash again if you clean up the other folders after deleting from the Trash Folder.
     

Share This Page

Loading...