I finally reached the end of my threats to leave ATT. My service has been terrible and the customer "service" reps I've dealt with have ranged from incompetent to rude. I'm looking forward to giving "Big Red" a chance and getting my first Android device. I picked the Inc over the X for the FM radio, the Outlook sync, and because I've not been impressed with various Moto phones over the years (SLVR, ROKR, and others). I got a nice deal on wirefly, 149 with a new contract and a $30 bill credit. And they had it in stock. Ordered yesterday, chose $20 overnight shipping, and it left Memphis on FedEx today in route to my city. What do I need to know for a new Incredible owner, Verizon customer, and first time Android user?