My note won't download pic or video messegesSupport


Last Updated:

  1. bschuette

    bschuette New Member This Topic's Starter

    Joined:
    Apr 15, 2012
    Messages:
    1
    Likes Received:
    0
    so this phone used to download pics and videos from texts but now it only sends message with a download button in the mesg bubble. When you hit the button it says unable to download try again later. I also video messages where the bubble has an error symbol and only allow you to hear the audio from the video. Somebody please help me before i go back to my ipoop
     

    Advertisement
  2. nosgoth1138

    nosgoth1138 Member

    Joined:
    Feb 28, 2012
    Messages:
    22
    Likes Received:
    0
    did you enable the use packet data option under Wireless & Network>mobile network settings? if yes, did you check under Access point name, under APN type shows internet+mms?
     
  3. GiggityGiggity

    GiggityGiggity Well-Known Member

    Joined:
    Dec 3, 2011
    Messages:
    288
    Likes Received:
    45
    Yep, as nosgoth1138 said, sounds like you've got packet data switched off.
     

Share This Page

Loading...