My phone doesn't let me donwload paid apps!


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  1. killeronly001

    killeronly001 Active Member This Topic's Starter

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    When I download free apps it works just fine. But when I get paid apps, i get an e-mail thanking me for the purchase, but when I try to download, all i get is "authorizing purchase", it never downloads. I bought Shazam but it never downloaded, it's been a week now, and I went to places where I got 4G, I tried the Wi-fi, but nothing worked. I thought it was Shazam, so I bought a different, app like Shazam called SoundHound, but it still does the same problem. Is this a problem with my phone? should I go back to sprint and ask them about it? what's the best solution for this?
     

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  2. Jordus

    Jordus Well-Known Member

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    Are you using an actual @gmail.com account or an email thats run through gmail but has a different domain name?

    I use an alternate domain name email hosted by gmail and although that account works for everything else on the phone, you HAVE to have an actual @gmail.com account for the app purchasing to work.
     
  3. killeronly001

    killeronly001 Active Member This Topic's Starter

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    I have a gmail account and a yahoo account installed in the mail section in my phone. But all the e-mails i get from the transactions are sent to my gmail account, and when I go to google checkout i see my order there.
     

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