my phone won't download multimedia messages

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  1. kaleylovesyew

    kaleylovesyew New Member

    I have a Samsung exhibit 2 from t-mobile and i am unable to send or receive pic mail!! Please help!!!:) thank you!

  2. DonB

    DonB ♡ Spidey Sense !! ♡ ™ Moderator

    Have you tried rebooting your phone, also try a battery pull, you can also try clearing cache and data from your Message app
  3. sdrawkcab25

    sdrawkcab25 Well-Known Member

    In addition to what don said... Sometimes toggling wifi on and off seems to fix it for some.

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