My Replacement Evo is a Refurb....


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  1. Steeler

    Steeler Well-Known Member This Topic's Starter

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    Does it really matter? They re-used my SD card & battery, & it does look new,

    but I'm not really a fan of anything "refurbished"....:confused:
     

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  2. flyjbaker

    flyjbaker Well-Known Member

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    If it works well and corrected the problem AND looks new....who cares!
     
  3. backdown

    backdown Well-Known Member

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    If it works well who cares?
     
  4. Tre Lawrence

    Tre Lawrence Well-Known Member

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    Personally, I wouldn't care. It used to bother me, but I also found out that sometimes, refurb units work better than new-run devices. The refurbs are tested and such, and wrinkles are removed -- at least in theory.

    I say it doesn't matter if it works right. :)
     
  5. gmanvbva

    gmanvbva Active Member

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    Hard to tell at this point. Sometimes refurbs can be better/as good as a new device...
    And sometimes they can be headaches.

    I had many issues with refurb'd Palm Pre's but I have not experienced anything like that with other refurbished phoones.
     
  6. hook3m

    hook3m Well-Known Member

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    What hardware version did you get as a referb? I wouldn't care about getting a referb unless it was an older hardware version then the one replaced.

    You can check by going to Settings, About Phone, Hardware Version.
     
  7. FunDroid

    FunDroid Banned

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    ##786# scroll down to reconditioned status If it says <not available> its new and not a refurb. By law if its a refurb it must be branded as one along with the date the refurb took place.
     
  8. Steeler

    Steeler Well-Known Member This Topic's Starter

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    My hardware version is 003. It says reconditioned on 7/27/10. Not a big deal I guess, as long as it works..... My speakerphone was bad on my original, that's why they got me this one.
     
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  9. higgins14

    higgins14 Active Member

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    thanks guys, i just got my repalcement phone today... i figured it was a re-furb, but it is not. not that it really makes a difference. i just hope it works well, without screen separation and a quirky speakerphone.
     
  10. sagedil

    sagedil Well-Known Member

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    Thank you. I too have speaker issues and wondered if Sprint could fix or I would need a replacement.

    And as for me, have never cared if phone is a refurbished.
     
  11. calvinrw

    calvinrw Well-Known Member

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    Received my replacement on 10 Aug. Hardware version 003 and not a refurb.
     
  12. FrostyD

    FrostyD Active Member

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    Without any serious flaws or scratches, refurbished is perfectly fine.
     
  13. Putty

    Putty Well-Known Member

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    This
     
  14. Traceamount

    Traceamount Well-Known Member

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    Ive been buying refurb stuff online for 10 years or more now, I "personally" have never had a problem with anything refurbished. Granted Ive been buying from most the same companies and pay attention to some places that have "refurb grades" for quality.
     
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  15. Super Noob

    Super Noob Well-Known Member

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    Did you get it replaced with the Sprint or Best Buy insurance? I ask because I had heard Best Buy's black tie insurance would replace the phone with a new one (not refurbed) if they can't fix it.
     
  16. KAuss

    KAuss Well-Known Member

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    Thanks for the info didn't know we can check for refurb status.
     
  17. Steeler

    Steeler Well-Known Member This Topic's Starter

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    I didn't have any insurance. They replaced under factory warranty.
     
  18. manny84

    manny84 Well-Known Member

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    I'm still waiting for my replacement. Ausrion said that it would take 7-10 days to receive my replacement because of high demand. I wonder if it will be a refurb or new.
     
  19. tech1greek

    tech1greek Active Member

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    I went through 4 refurb Palm Pre's until they just switched me to an HTC Hero.

    I am very skeptical about refurb phones, but it may vary by the model.
     
  20. jamesdean

    jamesdean Well-Known Member

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    Interesting information, wonder what the reset password is.
     
  21. BenChase7

    BenChase7 VIP Member VIP Member

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    there is nothing wrong with a referb
     
  22. sitlet

    sitlet Banned

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    Except for the fact that somebody returned the phone for some reason, and phone manufacturers rarely actually "fix" the problem. They usually just re-flash the software, and clean up the outside to make it look new.
     
  23. KAuss

    KAuss Well-Known Member

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    There is a difference between buying refurb at refurb pricing and paying full price for refurb items. There is very little risk in buying "factory refurb" but I wouldn't buy 3rd party refurb. There is a lot of reasons why an item can be named refurbed and some of them are pure win. However one should never have to pay full price for them.
     
  24. cbanks

    cbanks Active Member

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    My current phone, an HTC Touch Diamond, is a refurb. It was good as new when I got it. No regrets.
     
  25. emoore911

    emoore911 Member

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    My own opinion on a refurbished phone is pretty simple. I had numerous issues with my BB Tour when I bought it. I was not eligible for any upgrade so I paid full price, two and a half months later the phone died. I had insurance and Sprint was willing to replace it with a refurb, I called numerous times because I didn't want a refurb and my argument to Sprint was less than three months ago I wasn't offered the refurbished price, I had to pay full price for a NEW phone. The phone died because of a technical issue, no fault of my own. After three calls, Sprint relented and sent me a brand new phone, and reset my upgrade so I was eligible for an upgrade when the EVO was released.
    So...if you don't want a refurb, call and explain your issue. Sprint WILL work with you. :D
     

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