Well one of those things are a lie. The wizard might have started and I exited it by accident, as I turned on and off the phone after first start. I have done some form of reset by dialing *2767*3855# but I have not been able to do the factory reset by pressing the power button while holding the volume down button. It just won't work. You will find a duplicate thread on the SGS group in these forums, If you answer here please ignore it.