I have had 5 lines with VZW for nearly 4 years. I have come to rely on my LG Spec heavily. Could I live without my device...yes, am I willing to live without my device...no. Now when I purchased the Spec I was aware of ICS coming to Android devices and talked to the VZW rep about what devices would be getting the 4.0 update. He told me that devices had to meet certain specifications in order to receive the update. At the time of my purchase the LG Spectrum had the best specifications of all the devices available and the Verizon sales rep said "because of this fact the LG Spectrum is on the list to receive the update". This played a large part in deciding to go with the LG over the Moto Razr, HTC Rezound and the Google device. $240 a month is what my bill averages and I'm enrolled in auto bill pay so theres never a concern with whether or not I'm gonna follow through on my commitment to pay them. I allow Verizon to access my bank account every month and take the money they need from me now I expect Verizon to allow me to access their server and take the 4.0 OTA update I need from them.