Idk what the problem is. My Razr used to connect but at some point a couple months ago, my PC hasnt been able to detect my phone, which means i can't enter USB mass storage mode when i hook it up. It actually doesn't even charge anymore either. 15% for like 45 mins when I tried. I can only charge it on the wall. I've tried restarting my phone while it was on the cable, as well as my pc, then i tried restartin both non-connected. i tried uninstalling drivers but nothing changed. I dont have any task-killers or battery savers so thats out the picture. This is the same cable that it came with out of the box. I'm running Windows 7. Also, i cant take screen caps of my phone. The button combo was Pwr+Vdown right? thanks for all your guys input. Im tired of having to take of the droid otterbox case everytime i want to put a song onto my phone.