Ok so i dont feel so bad becasue it looks like im not the only one who had this happen to them. But here we go: ( I had a HTC touch pro that got destroyed so i wanted the EVO now ) So about a month and a half ago i wanted the EVO so i called the sprint stores in my area and they all were sold out. so i put my name on the waiting list. They told me that there were like 20 people ahead of me so i would have to wait. i said thats fine. Well the next day they called me and said " we have your EVO in, we bumped you to the top of the list". i was pretty excited even though i thought it was strange that they told me i was last on a huge waiting list. So i went in to the store and i looked at the new phone... i have OCD so i examined every detail. i noticed a small gash near the charging port. I told the sales man and he assured me the phone was new and that he doesnt know how that would have happened. I even asked him flat out if this is a used phone. He said no. But i needed a phone bad as i was using a crappy Sanyo loaner phone. So i took the EVO. Besides the gash everything seemed fine... untill 2 weeks later when i put the memory card that came with the EVO in. I am a I.T. guy so i checked out all the directories on the card and found some guys TAX info for a handgun and 2 porno video clips. I checked out the properties of the images and they were created in july a few weeks before i even ordered the phone! So i just realized i paid full price for a used phone and they lied to my face. So i contacted Sprint and told them everything. They were shocked and said they will contact this sprint store and get some answers. Long story short the sprint store told me that they recived a HUGE shipment of returned EVO's and accedently gave me a returned one... BS!.n I told the sprint store: the EVO is sold out EVERYWHERE in the U.S. and you guys get a huge shipment of returned ones?? Thats Crap. Anyway they promised me all these perks, like my money back and a new phone. But i wanted a new EVO like i paid for, so...i waited for the shipment and a week later i finally got my 2nd EVO. This one was def new however it had a defective screen!! so i retuned that one and another week later i got my 3rd EVO. Finally this ones perfect. And for all my trouble all i got was a free HDMI cable. Anyway thats my EVO story.