Good afternoon all. After doing a hard reset at the VZW corporate store with a techie last week for my MMS (pix msg) error/delivery failures, I've noticed that my pre-installed Internet Browser Bookmark to My Verizon no longer works. I then went into the Verizon Home Page Bookmark to access My Verizon from there, and it doesn't work there either. I get a page saying: Device Not Supported in a red tool bar, and This device is not supported in the white space below it. Prior to the reset, I was able to access my usage in a hot second. I called VZW for tech support today, and we could not fix the bookmarks. They're instructions were for me to download the My Verizon App, which is fine. But I'd like to know why the "much quicker Bookmarks" no longer work. Has anyone else experienced this? Any suggestions?