Mytouch on backorder


Last Updated:

  1. dbgrigg189

    dbgrigg189 Well-Known Member This Topic's Starter

    Joined:
    Apr 9, 2010
    Messages:
    120
    Likes Received:
    11
    So apparently the MT3G is on backorder from Tmo, I have been waiting over a week to get a replacement for my busted one, and the real kicker is, they are saying they can't do anything as far as offering me another phone without having to just buy one. Can anyone validate if there really isn't any way for them to authorize a different phone or if there is a certain time period that has to go by first?
     

    Advertisement
  2. Whine

    Whine Well-Known Member

    Joined:
    May 22, 2010
    Messages:
    47
    Likes Received:
    1
    T-Mobile discontinued the phone. Your probably gonna have to buy another, or wait for a refurb
     
  3. dbgrigg189

    dbgrigg189 Well-Known Member This Topic's Starter

    Joined:
    Apr 9, 2010
    Messages:
    120
    Likes Received:
    11
    I understand that, but thats not what i asked.
     
  4. shawn1224

    shawn1224 Ex CEO-DNPSEA foundation VIP Member

    Joined:
    Dec 10, 2009
    Messages:
    2,186
    Likes Received:
    292
    You can probably talk to the loyalty department or someone in corporate and get the slide or Vibrant for an exchange.

    Don't let the rep deter you, just keep climbing the ladder until you get what you want.
     
  5. rangus

    rangus New Member

    Joined:
    Jan 27, 2010
    Messages:
    1
    Likes Received:
    0
    I've had the same problem. Except I'm expecting my third replacement. I've been a satisfied tmo customer for 7 years but this is getting ridiculous. They can;t seem to offer me another phone either. @shawn1224, that's a good idea and will likely try that if this one doesnt pan out. 3 phones in under a year is a joke.
     
  6. BiGMERF

    BiGMERF Well-Known Member

    Joined:
    Dec 2, 2009
    Messages:
    6,079
    Likes Received:
    267
    i had the mytouch for 2 months and had it replaced twice.. i just bit the bullet and bought the nexus.. mytouch 3g is a real piece of crap
     

Share This Page

Loading...