Navigation Pre-Planning - Sprint website


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  1. johnp2343

    johnp2343 Member This Topic's Starter

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    I am unable to login to the Sprint Navigation website. Even though I am entering my correct phone number and the PIN the Sprint HTC Hero Nav app gave me, I am getting an "Incorrect Phone number or PIN" error message. Called Sprint support, they weren't able to login either.
    Any thoughts?
    Thanks
    JohnP
     

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  2. marctronixx

    marctronixx Moderator Moderator

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    where did you go to get the pin? did you go here?

    launch Sprint Navigation and go to Tools/Extras > Contact/Support > PIN Number
     
  3. johnp2343

    johnp2343 Member This Topic's Starter

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    Go to Sprint Navigation ---> Share & More ---> About ---> Your PIN Number
     
  4. marctronixx

    marctronixx Moderator Moderator

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  5. johnp2343

    johnp2343 Member This Topic's Starter

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    Hey Thanks, YOU DA MAN !!! :D
     
  6. marctronixx

    marctronixx Moderator Moderator

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    glad it worked for you...
     
  7. sprucebeach

    sprucebeach Well-Known Member

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    I must be operating in a different dimension.
    "Tools/Extras"?
    "Share & More"?
    I don't have any of those things when I run Sprint Navigation. They don't appear anywhere on the screen and I've bored down through each of the menu items and they're not there either. What's going on? Am I even stupider than I think I am?
     
  8. johnp2343

    johnp2343 Member This Topic's Starter

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    No, you're not. You're just new to the Sprint HTC Hero...

    Here's what you do

    1. On the Sprint HTC Hero
      • Touch Sprint Navigation
      • Accept any disclaimers (if they come up)
      • On the first screen you have 4 choices
        1. Drive To
        2. Search
        3. Maps & Traffic
        4. Share & More
      • Touch Share & More
      • Now Touch About
      • Lastly Touch Your PIN Number to get your PIN number
    2. On the Web go to Telenav's Website
      1. Click on Login
      2. Enter your Tel number and the PIN from above
      3. Click on Login

    You can now preplan routes and send the preplanned routes or any other addresses to tour phone ...


    (Credits got to marctronixx, who helped me to figure this one out :))

    JohnP
     
  9. sprucebeach

    sprucebeach Well-Known Member

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    Thanks, Johnp2343, that gave me the PIN, which was the last four of my phone number. And like you, I couldn't get the Sprint site to accept my number plus PIN but the TeleNav site worked fine. Thanks again.
     
  10. johnp2343

    johnp2343 Member This Topic's Starter

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    :D glad it worked out ...
     

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