Need advice about contract renewal


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  1. jeremy.glenn87

    jeremy.glenn87 Active Member This Topic's Starter

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    Ok, so... I renewed my contract for 2 years last year when the Pre came out... so therefore I am only eligible for a 75$ upgrade, but... I am a premier customer, but... my line is not the primary line.

    What should I do about to try and get the full 150 for an upgrade?
    anyone else in the same situation?
     

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  2. looneylu

    looneylu Well-Known Member

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    call sprint and change it... I did this last night
     
  3. koolhand79

    koolhand79 Well-Known Member

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    Did they give u the full $150 when u called and did this. Ive called a couple times with the same issue and Im still only eligible for the $75 upgrade. they told me it takes 3 months for the line to atually be changed to the primary line and receive the premier benefits
     
  4. looneylu

    looneylu Well-Known Member

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    yeah, full one fifty... just call and tell them to make your line the primary line... then you should be golden... i don't know if you are speaking to a spanish rep... but from experience I've found that the the spanish reps have no clue what is going on... they gave me a hard time a few months ago when I tried to do this. Yesterday, I decided to call and speak english, and it took less than 5 minutes. I asked when I'd be eligible for a full upgrade and they told me July... beats november... :D
     

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