Need Assistance with Face & Pattern Unlock FeatureSupport


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  1. Tanm0y

    Tanm0y New Member This Topic's Starter

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    I have got an Atrix 2 running on Android 4.0.4

    I cant enable Face or Pattern Unlock Feature in Security. The Pattern Unlock feature did exist since Gingerbread and then worked fine when I upgraded it to Android 4.0.4
    Today I tried to enable face unlock, it asked me to enter pin. As soon as I enabled pin, face & pattern unlock feature got disabled & greyed out. It says "Disabled by administrator, encryption policy or credential storage"
    I dont have any administrator enabled on my phone, so this message baffles me. Could you please suggest a way out?

    Thanks in advance.
     

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  2. sdrawkcab25

    sdrawkcab25 Well-Known Member

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    You should only have to disable the pin requirement. You can't have both turned on at the same time.
     
  3. Tanm0y

    Tanm0y New Member This Topic's Starter

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    its not allowing me to disable it. I cant even select no security :(
     
  4. sdrawkcab25

    sdrawkcab25 Well-Known Member

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    Interesting, this is your personal phone?
     
  5. Rxpert83

    Rxpert83 Dr. Feelgood Moderator

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    Are you rooted?
     
  6. Tanm0y

    Tanm0y New Member This Topic's Starter

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  7. Tanm0y

    Tanm0y New Member This Topic's Starter

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    Could you please explain, i am not very techy
     
  8. Rxpert83

    Rxpert83 Dr. Feelgood Moderator

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    Being rooted is gaining administrative access to your device. If you haven't heard of it, you most likely arent rooted :)
     
  9. macgiobuin

    macgiobuin Well-Known Member

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    Give it a day to catch up. Let the phone drain to 5%. Turn the phone OFF. Recharge the phone and let it charge for an hour or two AFTER the battery says it is at 100%. REPEAT for a couple days. That process will help extend your battery life AND help the apps/systems/processes catch up to ICS.
     

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