need help asap!!! im locked out of my phone!!!Support


  1. Marco_69

    Marco_69 New Member

    Hey I really need help...i had my phone in my pocket and it got locked because of too many pattern attempts. Now its asking me for my gmail info but i dont remember my username or password...what do I do???

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  2. nuttmeg

    nuttmeg Well-Known Member


    if you had to many mistakes it will normally lock for 30 sec...
  3. phillyprx09

    phillyprx09 Active Member

    If all else fails reset it. You will lose all your phone numbers (if you didnt backup to memory card) and settings. Your pics should be saved to your memory card if you have one.

    If you have to start fresh you could also upgrade to 2.2 if thats applicable considering the phone will be like new

    Huawei Ascend Reset Instructions:
    1. Turn off the handset;
    2. Press the key combination: Send, Volume Up and Power
    3. After Huawei logo and Android logo, a blue setting screen will be displayed
    4. Scroll down to "wipe data/factory reset" and confirm to delete all the user data
    5. Scroll down to "Yes - delete all user data" and confirm
    6. When the "Data wipe complete." is displayed, select "reboot system now" and confirm to reboot your handset.
  4. mrs.smartt4.21

    mrs.smartt4.21 New Member

    you also can go to google and reset you information . .and when you get done put that info in you phone and it will unlock ,, some phone places want tell you that b/c they didnt tell my sister and they erased her contacts . but they told me and it helped . i hope i helped you :)
    Gmash likes this.
  5. Gmash

    Gmash Well-Known Member

    Welcome to the forum and thanks for sharing your info!
  6. summerwinter

    summerwinter New Member

    i am locked outt of my phone and need it unlocked please help it to many pattern attempts please unlock
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