Need Help! (Camera)Support


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  1. Jevans18

    Jevans18 New Member This Topic's Starter

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    Well, i got my lovely new note 2 on Saturday only for it later to say 'Camera Failed' whenever i try to take pictures and try out that burst option (really cool btw) I have searched around the internet, followed peoples advice with the same problem on the S3 to no luck. I have tried resetting it to factory, deleted interfering apps but nothing! Third party apps don't even work..

    I have even contacted Samsung today only for them to say it might be fault and i should take it to a workshop, but i've seen other people say it can be fixed without taking it for repair, does anyone have any help? I need the camera for work..

    Sorry for all the text..
     

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  2. Ballymoss

    Ballymoss Well-Known Member

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    Have you tried downloading a Camera App such as Camera Zoom FX? It overrides the existing camera.
     
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  3. peter7769

    peter7769 Well-Known Member

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    Why not just take it back to the shop & get a bew one?, you are within 7 days so if you are in the UK they have to replace it with a brand new one, i took mine back last friday as one of the gyro's stopped working! all good now though ;-)
     
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  4. Jevans18

    Jevans18 New Member This Topic's Starter

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    I have just tired that and whilst it doesnt come up with camera failed, it just displays nothing.. I think that confirms to me that its fauly :( thanks for your help.
     
  5. Jevans18

    Jevans18 New Member This Topic's Starter

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    Yeah, im gonna have to.. quite disappointed i have to say...
     
  6. evohicks

    evohicks Well-Known Member

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    I think most places in the UK are 28 days like for like, at least it was when I got my last phone Galaxy S2 from Phones 4 U.
     
  7. PiscesCloud

    PiscesCloud Well-Known Member

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    Hi Peter

    Can you describe the symptoms please?
     
  8. yc_dgan

    yc_dgan Member

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    I have a different problem here. Sometimes when I launch the camera app, the app launches swiftly, but the camera preview stay blank (black) for 5 seconds or so before it finally shows something. Is anyone else encountering the same thing?
    I contacted Samsung and they told me to reset the camera app. Well it didn't help.
     
  9. Jevans18

    Jevans18 New Member This Topic's Starter

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    NO unfortunately samsung aren't to helpful like that, my problem is all sorted now. Before i took it back i was told to try resetting it back to factory (wouldn't advise) using a third party camera app, or seeing if any other apps are interfering. If it's still working it just sounds a it laggy, but if not you are going to have to take it back.
     
  10. floydee

    floydee New Member

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    Hi. I am new to the android world. All my previous phones were from apple. I just
    got my note 2 and its been amazing :) My query is with the gallery icon on the note 2.
    I have only taken about 40 pics but each time I click the icon, it does take some time for the pics to appear. I must add here that all my facebook albums are also displayed. Is this normal?
     
  11. peter7769

    peter7769 Well-Known Member

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    Yes this is normal, I think the delay is caused by it looking for all the Facebook albums, I have found that if I go into the gallery & then quickly go back out and in again it loads quicker. There are ways to remove the fb, albums but I prefer to have them :)
     
  12. Veritas4420

    Veritas4420 Well-Known Member

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    I had the "Camera Failed" message on my S2 Skyrocket. I had to send it back and they replaced what they needed to and sent me back the same phone. Very annoying process since I was without a phone.
     
  13. brentvaldez01

    brentvaldez01 New Member

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    Same as mine only display black screen then it says camera failed
     

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