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Need help cannot save contactsSupport


  1. Foxyroxy86

    Foxyroxy86 New Member

    I just bought this samsung prevail and when I add a contact it notifies me that it had been saved but when I go to contacts none show up can someone help me fix Ihis problem

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  2. Frisco

    Frisco =Luceat Lux Vestra= VIP Member

    Hello and welcome, Foxyroxy.

    Sorry to see you're having contacts issues. Are you saving those contacts as "Google" or "phone" contacts? The Google-saved contacts sync with your online Gmail/Google account, where you can recover and manipulate them. Phone contacts are saved to the device's memory and sometimes are lost for various reasons (rarely, but it does happen).
  3. 2012

    2012 Well-Known Member

    are you adding a contact with no phone number?

    contacts > menu > display options > only contacts with phones
  4. alexmolinavr6

    alexmolinavr6 New Member

    mine does not give me the option to save to phone, very irritating.

    My htc evo I had before did gave me the option.

    What am I doing wrong, I want to save them on the phone only

    Thanks in advance.
  5. adaaaam

    adaaaam Well-Known Member

    Regardless of which option picked, the contact is supposed to display immediately in the list which the op says it isn't

    If you're not offered the choice how do you know if it's saving to your gmail or your phone? Perhaps you don't have Contacts set to sync with your Google account so you're not offered the choice
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