Need Help. In a Startup Loop


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  1. jwpilly

    jwpilly Well-Known Member This Topic's Starter

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    My Hero is in a startup loop. Has anyone else ever had this problem? What is the fix. I can't get the phone to start up so that I can do a factory reset. Is there anyway to do a manual factory reset? Any help would be appreciated.

    BTW - I am not rooted
     

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  2. JB in AZ

    JB in AZ VIP Member VIP Member

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    Have you tried taking out the battery?
     
  3. jwpilly

    jwpilly Well-Known Member This Topic's Starter

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    Yep, didn't work.
     
  4. eyebeam

    eyebeam Well-Known Member

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    Try this - I think it's right...
    Hold the Home + Back buttons, tap end (red) button.
     
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