Need help updating my S4Support


  1. Karol2345

    Karol2345 Member

    Hi, i recently ordered 2 Samsung galaxy s 4s from Amazon, unlocked and simfree. One was for me and the other one was for my brother. Now my brother has a Vodafone sim card same as me.

    Now the problem is his phone updated to the newest version that allows him to move apps to sd card, while my phone did not and when i try to it says i already have the latest version. What can i do to get the update he got?

    Is my phone defective?

    Here is the phone info for mine

    Baseband version
    I9505XXUAME2
    Kernel Version
    3.4.0-526204
    Build Number
    JDQ39.I9505XXUAME2
    SELINUX STATUS
    Permissive

    My brothers phone with the update is:

    Baseband version
    I9505ZHUDMI1
    Kernel Version
    3.4.0-1371094
    Build Number
    JDQ39.I9505ZHUDMI1
    SELINUX STATUS
    Enforcing
    Secure boot status:
    Type: Samsung

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  2. titan2005

    titan2005 Well-Known Member

    Give it some times, update doesn't get pushed out all at one time.
  3. Karol2345

    Karol2345 Member

    his phone arrived the same day however, shouldn't they update at the same time? his is already 1 week into the update and my is not.
  4. ironass

    ironass Well-Known Member

    Your phone is not defective... just on a different CSC code, (Consumer Software Customisation code), to your brothers it would seem. CSC is specific to geographical region and carriers. It contains the software packages specific to that region, languages, carrier branding and also APN settings for data connection, MMS etc for your service provider.

    To check... type into your dial pad...

    *#1234#

    You will be shown 3 lines of information. The last line is CSC and it is the first 3 letters after the model number that are your code, i.e; I9505OXXBMH1. In this case the CSC code is OXX which is for Baltic, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Greece, Macedonia, Montenegro, Nordic Countries, Portugal, Romania, Sebia-Montenegro, Slovakia, Spain and Switzerland.

    It would not be unusual for two, sim free, phones to be on different CSC codes when purchased from a large retailer.

    CSC codes are used by Kies to determine update releases and if they are changed, Kies will no longer recognise your phone for updates as there will be a CSC mismatch.

    For more information on Samsungs CSC codes, see here.
    Karol2345 likes this.
  5. Karol2345

    Karol2345 Member

    ok so is my phone stuck in my current version ? is there a way for me to get the update?
  6. ironass

    ironass Well-Known Member

    An update may not have been released for your CSC code, whatever it is, yet.

    See #1.1 of 18 Galaxy S4 models - know yours?
    Karol2345 likes this.
  7. Karol2345

    Karol2345 Member

    my csc code is I9505BOGAMDC

    so I just need to wait? so the kies software on my pc does not detect the new firmware update I think.
  8. ironass

    ironass Well-Known Member

    BOG = France (Bouygues)

    Kies is detecting that you are on CSC code BOG and that you are already on the latest firmware that has been released for that code. The latest release for BOG, so far, is PDA = i9505XXUAME2 which was released in May.
    Karol2345 likes this.
  9. Karol2345

    Karol2345 Member

    my model is GT-I9505
  10. Karol2345

    Karol2345 Member

    so now I wait for france to get the update and my phone will update automatically?

    I am in the united kingdom.
  11. ironass

    ironass Well-Known Member

    As soon as the French telecom provider, Bouygues, updates the firmware and releases it back to Samsung for rolling out on Kies or OTA, (Over The Air).

    It doesn't matter where in the world you are... your CSC code will be updated as above.
    Karol2345 likes this.
  12. Karol2345

    Karol2345 Member

    oh ok, anywhere I can check when they will do so? It should be soon I think because didn't jellybean come out this october for Europe?
  13. ironass

    ironass Well-Known Member

    The only people who know that are Bouygues in France.

    All S4's are released on Jellybean, Android 4.2.2. This is what your phone is already on. Android 4.3 has not been released yet for the i9505. What your brother received was an incremental update for Android 4.2.2 which Bouygues may not bother to release.
  14. Karol2345

    Karol2345 Member

    4.3 should include the skipped incremental update then correct?
  15. ironass

    ironass Well-Known Member

    No... it is a different firmware release to 4.2.2.
  16. Karol2345

    Karol2345 Member

    so I should give up on trying to move apps to sd card ? The phone is crippled without that feature.
  17. ironass

    ironass Well-Known Member

    Yes. You are on MDC release and apps to SD was only added for firmwares MGA onwards.

    Basically, you have a phone that has operator branded firmware and it is up to them which firmwares they will release. Unbranded, non operator, handsets have had as many as 6 or 7 firmware releases since the launch of the S4 in April. CSC code BOG has had only 2. 1 in April and the one you are on, in May
    Karol2345 likes this.
  18. Karol2345

    Karol2345 Member

    oh ok thank you. should I root the device to get that feature?
  19. ironass

    ironass Well-Known Member

    You can root your phone by carefully reading and following the instructions and videos in the Rooting Galaxy S4 - Dummies Guide but it will void vyour warranty and prevent you receiving updates via Kies or OTA.
    Karol2345 likes this.
  20. Karol2345

    Karol2345 Member

    ok thankyou very much for your time sir. I guess I will wait a month for the update to come then I will consider rooting.
  21. ironass

    ironass Well-Known Member

    Who said there would be an update from Bouygues in a month? Operator branded firmware is down to the operator when it comes to releases. See paragraph 2 in post #17.
  22. Karol2345

    Karol2345 Member

    it was a personal deadline to consider rooting. thanks once again.

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