Support need helppppp

Discussion in 'Android Devices' started by xelitedominicx, May 6, 2011.

  1. xelitedominicx

    xelitedominicx New Member
    5

    May 6, 2011
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    my phone doesnt have android 2.2 when it should. someone help me out here. or is verizon just ******ed?
     

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  2. richiepr77

    richiepr77 New Member
    5

    Feb 22, 2011
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    Loiza, PR
    Have the same situation down here in PR with Open Mobile. Who's upgrading this phone, the carrier or Samsung?
     
  3. Steven58

    Steven58 Reformed PH
    VIP Member
    3,833

    Feb 19, 2010
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    25,271
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    Male
    This is a altell/us cellular phone, not verizon.
     
  4. Veris

    Veris New Member
    5

    Dec 12, 2010
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  5. CommanderNeko

    CommanderNeko Member
    5

    Jul 1, 2011
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    5
    Not true. Verizon also sells this phone. o.o
     
  6. jreed2560

    jreed2560 Well-Known Member
    183

    Dec 31, 2009
    3,922
    439
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    Male
    Sales Specialist/Wireless Consultant
    Tennessee
    Yeah, I work for an indirect agent of Verizon and we sell the phone. Its not being sold via the website or thru any corporate channels. As a result you won't see an official OTA to android 2.2 for this device. I'm not sure where to get it, but I think you can download it from Samsungs website.
     
  7. jmizell83

    jmizell83 New Member
    6

    Jul 16, 2011
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    Do not update to the 2.2 from the samsung website....the phone will not work right! I did it and now my phone doesn't do anything but make recieve calls and text.
     
  8. netizenmt

    netizenmt Well-Known Member
    88

    Oct 3, 2010
    490
    111
    88
    Technical Support
    Mansfield, OH
    Absolutely DO NOT install the update on Samsung's website. I killed 2 Gems trying to install it after the Verizon reseller assured me it would work. I ended up getting a Vortex instead as a free upgrade (after rebate).
     
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