I've had the Epic for 3 days now. Long time Palm user. It's been quite an experience! Here are the troubles and questions I have so far: 1) The phone doesn't ring! The Epic gives me the robotic female voice saying "Call from xxx.xxx.xxxx". I've played with all the phone settings and can't get it to ring. I'm missing calls cuz I can't hear the lady! 2) When listening to a voicemail, I can only respond with another voicemail or delete, or forward it. There isn't an option to Save, Return the phone call, Forward to the next v/m, or place a call from the voicemail. 3) Battery life isn't good. I've read other posts regarding battery life and hope this will get better. It doesn't seem to be getting beteter here on day three. The batt is already down 10% from just sitting here since being unplugged for about 45 minutes with no use! 4) I've searched a lot of places, but I don't think there's an answer. . . is there a decent calendar and planner App out there. Something that compares to the Palm system? 5) What exactly is TouchWiz? More questions and concerns for me at this point, but this phone seems to be more of a hassle than a "productivity solution." I'm keeping an open mind cuz I know it's hard to change ways from a Palm to a new system. Thanks for you help!