NEW AT&T UPDATE ERROR?? (please help)

Discussion in 'Android Devices' started by frost909, Aug 10, 2012.

  1. frost909

    frost909 New Member
    5

    Aug 10, 2012
    1
    0
    5
    California
    Yeah I have a Rooted AT&T HTC Inspire 4g, and a few days ago I got an at&t text message stateing that there is a new critical system update, OK so I downloaded the update from Settings>AT&T Software Update>Check for updates and now in my notifications bar it says "System update is ready Tap to install the system update" OK So I click install it says I cannot use the phone ect ect while updating, I click install now, the phone powers down and boots back up first the white HTC screen then goes straight to a black screen with a little android guy and a Triangle with a " ! " in it, and does nothing at all (ive waited) its erroring for some reason and I cant figure it out please help! :thinking:
     

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  2. fparkin

    fparkin Member
    15

    Dec 19, 2010
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    15
    it wont update a rooted phone you have find a rooted version
     
  3. jwijnaldum

    jwijnaldum New Member
    5

    Aug 10, 2012
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    5
    im having a simular issue, but my inspire 4g is stuck with the HTC in the middle of the screen and 4 exclamation marks in the 4 corners, also i cant get to upgrade to the new ROM neither can i flash back to my current Rom(gingerbread), what can be done!!!!!!!
     
  4. mrcamp

    mrcamp Well-Known Member
    38

    Jul 18, 2010
    135
    11
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    Chicago
    You may want to post to the android forum at xda developers forums.

    Just updated mine on Friday without any issues. However, mine was not a rooted device. The update actually makes the phone quite snappy!
     
  5. ChuckFFarrell

    ChuckFFarrell Member
    15

    Mar 8, 2011
    20
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    Software Support Manager
    What is the Software Number on your phone after the update? I keep getting an error that the server is unavailable and when I contacted AT&T they said my phone was already up to date. I have Sense Version 2.1 and Software Number 2.47.502.7 Is that the latest with the new upgrade?
     
  6. RigelX

    RigelX Well-Known Member
    38

    Mar 13, 2011
    129
    19
    38
    Alabama
    After the update, I have
    Android Version 2.3.5
    HTC Sense Version 3.0
    Software Number 3.20.502.52
     
    ChuckFFarrell likes this.
  7. Saltine713

    Saltine713 Well-Known Member
    88

    Sep 7, 2010
    690
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    Podcaster
    NY
    Too bad it isn't ICS!
     
  8. ChuckFFarrell

    ChuckFFarrell Member
    15

    Mar 8, 2011
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    Software Support Manager
    So how do I get the upgrade if using the AT&T software upgrade on the phone doesn't work (getting "Server Unavaiable" message).
     
  9. mrcamp

    mrcamp Well-Known Member
    38

    Jul 18, 2010
    135
    11
    38
    Chicago
    After the update, I have
    Android Version 2.3.5
    HTC Sense Version 3.0
    Software Number 3.20.502.71ORD

     
    ChuckFFarrell likes this.
  10. Saltine713

    Saltine713 Well-Known Member
    88

    Sep 7, 2010
    690
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    Podcaster
    NY
    You can try #*#*682*#*#

    some people said it worked, but it didn't for me.
     
  11. ChuckFFarrell

    ChuckFFarrell Member
    15

    Mar 8, 2011
    20
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    Software Support Manager
    Well, Eureka! I talked to AT&T Support and they showed me a neat trick. Turn off Wifi, Turn on Mobile Data, Click Check for Updates. You get a message back that says you have an update and to turn on Wifi. I turned on Wifi and the update downloaded and installed.
     
  12. Saltine713

    Saltine713 Well-Known Member
    88

    Sep 7, 2010
    690
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    Podcaster
    NY
    When I go to the AT&T Software Update area, there is only 1 option for me, "check for updates." I don't see the option for HTC updates or anything.
     

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