New here...Just got the Moment today!Support


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  1. VinceO

    VinceO Well-Known Member This Topic's Starter

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    And so far this phone kicks ASS!! I had one question so far, when I get a call the screen flashes off and on and sometimes I cant see the caller ID. Is there a way to stop this and just stay on?
     

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  2. jebrank

    jebrank Well-Known Member

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    Not sure, I have been trying things too. It is the damn sensor. My phone will ring, when I pull it out of my pocket the screen is off. What good is that?
     
  3. evilbeef54

    evilbeef54 Well-Known Member

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    thats weird, I get mine today, i'll have to see if mine does the same thing
     
  4. MikeS

    MikeS Active Member

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    My screen usually turns on between the 2nd and 3rd ring. If you have a specific ring setup for a caller it does use that at least.
     
  5. Adrift

    Adrift Well-Known Member

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    Mine does this as well... it will usually display caller ID by 2nd sometimes 3rd ring. I have yet to have it not show caller ID. When I first noticed it happening I paniced and hit the end button thinking that would light the screen up...nope, I just hung up on the caller. Now I know just to have a bit a patience and wait for it.

    Plus this method will make it seem like you are actually doing something other than sitting around waiting on someone to call. Do you really need to answer on the first ring? If someone does ask why it took so long to answer, you now have the opportunity to answer with something cool...."I have Obama on the other line" "sorry, I was on a conference call with Donald Trump"... be creative.
     
  6. VinceO

    VinceO Well-Known Member This Topic's Starter

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    I think it has something to do with the ringtones you use. At first I had the stock android tone and it did this. I decided to use a ringtone I had on my SD card and it didn't do it. Weird issue and I'm glad I'm not the only one.
     
  7. evilbeef54

    evilbeef54 Well-Known Member

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    Posting frpm mine right now, woo hoo, been downloading apps all day and setting this thing up, lovin it
     
  8. VinceO

    VinceO Well-Known Member This Topic's Starter

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    I just installed Handcent SMS. So far its ok...Not sure if i'll keep it. The battery is ok at best.
     
  9. numus

    numus Banned

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    Whenever the phone application is running (the actual calling and receiving a call and on a call) the phone relies on the proximity sensors to regulate the keypad lock and screen off.. When you pull it out of your pocket, the proximity sensor turns the display off and takes a few seconds to register because it unlocks the phone..
     
  10. jeffdlb

    jeffdlb Well-Known Member

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    Can you turn off the light sensor, or disable its in-call functions? I don't have a Moment yet, but the PDF manual does not mention any way to control sensor behavior.

    Considering phones are almost always in pockets, cases or purses when you get a call, this seems like stupid behavior on the part of the designers. On the PalmOS phones, there is no sensor but there is a setting to "disable screen while on call." Works perfectly every time.
     
  11. njbianco

    njbianco Well-Known Member

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    it should only turn off if u put ur hand or somthing in front of the phone or something it does it so you dont press buttons with ur face when your talking on the phone.
     
  12. flyjbaker

    flyjbaker Well-Known Member

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    So if the screen is disabled while on call, how do you make selections such as "pressing 1 for English"???....if the screen is disabled? I dunno Palms but disabling the screen during the call on a touchscreen doesn't hack it.
     
  13. BiGMERF

    BiGMERF Well-Known Member

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    welcome to the board
     
  14. VinceO

    VinceO Well-Known Member This Topic's Starter

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    Yea I noticed when my phone rang yesterday that it did it again...However, it stopped flashing after a couple of seconds. Pretty sweet phone so far.
     
  15. njbianco

    njbianco Well-Known Member

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    It only disables if somthing goes in front of the sensor if you dont put nothing over the sensor you can use it just fine wile on the phone majority of touch screens have a sensor so you dont press buttons wile on the phone
     
  16. pizzachef

    pizzachef Well-Known Member

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    Yes, but Palms also have a full keyboard you can use. If you disable the screen on an Android phone, there's no way to use the numbers while on a call, unless you open the keyboard, but that's not very user friendly when on a call.

    If you've got to use menus while on a call, pull the phone away from your face, wait 1-2 seconds and the screen will come on. Then turn on the speaker and you don't have to put the phone back against your face.

    If Samsung can shorten the lag time in the proximity sensor turning the screen back on, the issue would go away. But for now you just have to wait the 1-2 seconds it takes for the screen to come back on.
     
  17. cvam1985

    cvam1985 Well-Known Member

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    It certainly is annoying. When I had my iPhone the proximity sensor didn't activate until you answered the call - this just seems like a ghetto design choice from Samsung.
     
  18. flyjbaker

    flyjbaker Well-Known Member

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    Maybe it is your choice of ringer. My screen comes on almost instantaneously the moment it starts ringing and the prox sensor works like it is supposed to. The only gripe I have is if I receive anything that causes the notification bar to activate, it wakes the screen and an accidental selection could occur at that time.
     

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