I know this may have been answered before but for the life of me I can not find it. I am getting a replacement phone because my speaker blew after having it for 3 days. Is there a way to confirm wether the phone I get is a new phone or a "like new"? The CSR I spoke with stated that if it came with a battery and back it is brand new. If I have to use the battery and door that I already have its a like new phone. Thought that solved my problem but I was getting comments that people were getting "used" phones that are coming with a battery and back. Any help will be greatly appreciated.