new pc studio 2.1 upgradeTips


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  1. andy-roid

    andy-roid Well-Known Member This Topic's Starter

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    new pc studio 1.3/1.4/1.5
    install the programe first then connect the phone by usb let the drivers install

    if the phone doesn't show up turn mass storage mode off then turn the phone off and back on again..it should now detect the phone..you can only update the phone with nps officialy

    because samsung are still sorting things out when you try to update you will get (the phone is not supported or can not connect to server)
     

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  2. andy-roid

    andy-roid Well-Known Member This Topic's Starter

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    this post is for the official update if you have used odin to update please post on the unofficial update section
     
  3. andy-roid

    andy-roid Well-Known Member This Topic's Starter

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    had a email from samaung and they said that the 2.1 update is still in testing through nps and if every thing goes right the update will be out in the next 2 week
     
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  4. nx1977

    nx1977 Well-Known Member

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    Sweeeeeet!
     
  5. sipart

    sipart Well-Known Member

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    thanks for the info - holding out for the official update - then I may move onto the community builds if I'm not happy!
     
  6. confabber

    confabber Active Member

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    I have been waiting and will wait for the official upgrade. Hope to hear the news soon.
     
  7. gusto5

    gusto5 Well-Known Member

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    Which region of samsung gave you that reply?
     
  8. andy-roid

    andy-roid Well-Known Member This Topic's Starter

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    uk thats where i sent my email to
     
  9. rainor94

    rainor94 Well-Known Member

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    What does this mean? What is "nps"?
     
  10. andy-roid

    andy-roid Well-Known Member This Topic's Starter

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    new pc studio
     
  11. confabber

    confabber Active Member

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    If they are still testing, how the hell can they release it in Germany and few other European countries ? Surely there would be no separate testing in UK.. This whole Samsung Customer Care is a farce. :rolleyes:
     
  12. andy-roid

    andy-roid Well-Known Member This Topic's Starter

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    its the networks that are testing the update
     
  13. andy-roid

    andy-roid Well-Known Member This Topic's Starter

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    no update in the uk yet looks like it will be the
    end of may
     
  14. gusto5

    gusto5 Well-Known Member

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    Samsung support is handled appropriately through its various location-based services. This is why when you go to samsungmobile.com there are only country-specific sites, and in fact some countries don't even have a samsungmobile site.

    Different phones from different regions = slight differences in what they will install onto your phone officially. If their customers call in, they need to be able to handle the problem/concern/support appropriately. The last thing samsung wants is customers calling in for support and they have no idea how to deal with it.
     
  15. sipart

    sipart Well-Known Member

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  16. andy-roid

    andy-roid Well-Known Member This Topic's Starter

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    it got some thing to do with t mobile uk delaying the update
     

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