New phone on Even More plan + Migration Fee


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  1. quantumrand

    quantumrand Well-Known Member This Topic's Starter

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    So T-Mobile is being a little bitch with their worthless and absolutely backasswords Even More and Even More Plus plans.

    So when you get a subsidized phone, they put you on the stupidly more expensive "Even More" plan. But you can supposedly switch to the cheaper Even More Plus plan, but at $35 per line.

    Now if I were to get a new phone with new contract, couldn't I just immediately pay the $35 migration fee to switch to the Even More Plus plan in order to avoid paying an extra $30 per month on the ******ed Even More plan?
     

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  2. Swizz

    Swizz Well-Known Member

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    No, it would be considered terminating your contract. The only people who can migrate with contracts, and only pay the migration fee, on to EM+ are people who signed their last contract before October of 2009.

    Quite frankly, with that attitude, I don't think T-Mobile is the bitch in the situation.
     
  3. quantumrand

    quantumrand Well-Known Member This Topic's Starter

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    But that doesn't make any sense. If you have to wait for your contract to expire to pay the migration fee, why not just cancel your plan and open a new account, brining over your old number?

    Is it really that T-Mobile rewards your two years of loyalty by making you pay an etra $35?
     
  4. Swizz

    Swizz Well-Known Member

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    You don't pay a migration fee if you are out of contract. The situation I explained in my previous post is the only time someone would pay the fee.
     
  5. quantumrand

    quantumrand Well-Known Member This Topic's Starter

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    I'm still confused. The T-Mobile reps tell me that I have to pay the migration fee for both of my lines (family plan). One is past its two years and the other was signed Jan 2010.

    How can their stupid EM and EM+ BS work with family plans at all? It's not like they charge two different prices for each line...it's all bundled into one plan!!!!

    (note: I'm not yelling at you Swizz. Your help is really appreciated. I'm angry with T-Mobile.)
     
  6. Swizz

    Swizz Well-Known Member

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    Your first line is free and clear to move over to EM+. The second line will face the $200 termination fee as it was signed after the October 2009 cutoff. Contracts are not at the account level, there is a separate contract for each line on an account.
     
  7. quantumrand

    quantumrand Well-Known Member This Topic's Starter

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    How can you switch one line of a family plan to EM+ without the other though? It makes no sense.
     
  8. Swizz

    Swizz Well-Known Member

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    You can't.
     
  9. quantumrand

    quantumrand Well-Known Member This Topic's Starter

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    Any idea what the T-Mobile rep was talking about then?
     
  10. Swizz

    Swizz Well-Known Member

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    In terms of the migration fee? When EM/EM+ was first released everyone that wanted to move over to EM+ had the migration fee. After a month or so T-mobile realized that charging people a migration fee when they were out of contract was ludicrous, as customers who were without contract but still with T-Mobile obviously had a lot of loyalty. As a result, they discontinued the migration fee except for those customers who were under contract and signed their last contract before 10/2009. Everyone who signed a contract after 10/2009 and wanted to move to EM+ were considered contract breakers, and had to pay the ETF.
     
  11. quantumrand

    quantumrand Well-Known Member This Topic's Starter

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    So then odds are the two reps I talked to just didn't know how it worked either? They both kinda had conflicting information.
     
  12. Swizz

    Swizz Well-Known Member

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    Pretty much.
     

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