New S4 user - issues?Support


  1. Mrbez

    Mrbez New Member

    Hi guys,

    I got a new S4 yesterday, as I fancied a change and will be giving my iPhone 5 to my father.

    Initially, I am very pleased with the phone, it will take some getting used to.

    However, this morning I now have 40% battery left, with 2hours 20mins usage on the battery, 74% of this is from the screen.

    I've only been using it for browsing on chrome and texting on WhatsApp...

    Surely this isn't normal?

    Any advice would be great.

    Thanks.

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  2. breadnatty08

    breadnatty08 pain rustique VIP Member

    Welcome to the forums, Mrbez!
    You'll start to learn where your battery life takes a big hit and it's most definitely that (humongous, gorgeous) screen. ;)
    Trying to set it as low in brightness as bearable really helps. Also, disabling a lot of Samsung built in settings like eye tracking and what not can help.
    If you can kill the entire battery and post a screenshot of your usage, we can give you a bunch more help!
  3. SebaKL

    SebaKL Well-Known Member

  4. Mrbez

    Mrbez New Member

    Thanks guys. I'll reply in around 30 minutes once it's fully drained, ha.

    I have the screen on the lowest setting possible, and everything else is turned off.

    I'll read the threads that you just posted, but if this is something that can't be fixed, I think it's going to have to go back.
  5. sntaylor

    sntaylor Well-Known Member Contributor

    You will also find the battery has the "new user"issue....this is where as it's so New
    you just can't keep your hands off it ;-)

    it does also take a few charge cycles to bed in properly, so I'd probably give it another few days before rushing back :)
  6. Goodspike

    Goodspike Well-Known Member

    In one of those threads there was a theory that the 4.2 update required some sort of processing, or something. That the problem would eventually disappear. I noticed last night that Google Services was not my top use, or even one of the top five uses, so there apparently is something to that theory because I have not received any new updates.

    To the OP, just leave the screen brightness on automatic. And give the battery time. I've never found that batteries last long on brand new devices.
  7. Goodspike

    Goodspike Well-Known Member

    BTW, I should add that yesterday I drove to a park for a family event. I think after arriving there I was at about 95% battery, because I had the phone plugged in on the way there. I used the phone for a couple two three calls while at the park, and looking at some emails. Then I drove home, using Navigation with the screen on and music playing (through a 3.5 plug). I'd forgotten to plug the power in though. Even with the screen on most of that 30 minute trip, and using the phone for my normal uses the rest of the day, I still had over 70% power when I went to bed.
  8. wyatt828292

    wyatt828292 New Member

    So the battery does take time to break in? I had the first s4 for not even 48 hours and I had to charge it 4-5 times through the day. I charged it to 99%, drove for about 2 hrs, one text convo going, listening to music, and screen on auto, and when i got home it was about 60-70% battery life left. kind of wierd huh?
  9. wyatt828292

    wyatt828292 New Member

    And then i returned it, got a new one, and its doing almost the same thing
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