Hi from New Zealand. Yesterday I became the proud owner of a Samsung Galaxy i5700 Spica. The phone came out-of-the-box with Android 2.1 Eclair. This is my first Android phone. At first I was more than happy with the performance of this phone, however after about an hour of use, navigating the phone became very slow and apps would take even longer to open some would even give me and error message instead stating that the applications were unresponsive. I switched the phone off and on again. Start up is very slow and takes about 2 to 3 minutes. Is this normal? But the worse thing is that after the restart all of my personal data was gone! e.g.: contacts, photos, sent sms, call log, any customization, etc! The only thing the phone remembered was the current date and time - I assume this is due to the sim card. I restarted my phone several more times, each time effectively a factory reset. I did a factory reset just to see if this would help. It didn't. All I got was an image of a exclamation mark in a triangle and interaction with the phone was disabled. Taking the battery out and in again restarted it as normal, all data cleared again. I've noticed that the internal memory reads as 0.0mb this is reinforced by the fact that I cannot install any apps from the market place. If there is no local, internal memory is this the reason why nothing is saved after a restart and why the phone is slowing down after use? Is every being saved into the RAM? I really do not want to return this phone as it's just so cool when it works correctly! But these problems are unacceptable. Never turning off the phone is a temporary solution only. Please, anyone encountered these problems? Is this the reality of android 2.1? Any help would be greatly appreciated?