Hello. I got a new tablet that says it runs on Android 4.0. I can start it up and it gets stuck on the silver Android screen. I've drained the battery and charged it. I've turned it on while holding the volume buttons but it just gets suck on the start up screen again. The user manual isn't at all helpful in what to do with this problem. It doesn't even tell me what the brand is or a website/phone number to contact. It says MID Android TabletPC on the box but doesn't have any other identifiers. When I connect it to my PC it doesn't even show that it's connected at all. I know this isn't a lot of information to work with but I'm down to my last resort without having to tell my Aunt (who was very excited when she gave it to me) that I can't figure out what's wrong with it. Any and all help is appreciated.