New to HTC One XLSupport

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  1. joodyanne

    joodyanne Member

    All I want to do is go into the computer and edit/delete/look at my contacts without having to do it on the phone itself.

    Help Please?

  2. GuitarG20

    GuitarG20 Clueless Senior Member Contributor

    I'm not sure exactly what you're asking for the ability to do. Are your contacts synced with google or any other service, or are they just on your phone?
    joodyanne likes this.
  3. BigCiX

    BigCiX Well-Known Member

    Sync them with Google and u should be able to view them online without your phone connected. Just go to Google and search Google contacts. Actually logon to Google first then search for Google contacts. U might of already synced them.
    joodyanne and GuitarG20 like this.
  4. Harry2

    Harry2 Well-Known Member

    Have look at 'MyPhone Explorer', free in Play Store.
    Connects the phone to the PC via USB, WiFi or Bluetooth.

    joodyanne likes this.
  5. joodyanne

    joodyanne Member

    Harry I looked at your suggestion, but ran into trouble when it said wifi could interfere with blue tooth. I got out of it in a hurry - was way out of my depth:)
  6. Harry2

    Harry2 Well-Known Member

    Didn't notice that when I'm using WiFi to connect ... maybe because I've BT off most times :)
    But note, this myPhone Explorer client doesn't use WiFi or BT when you don't run the app.

    But see, if you always use the Google contacts on your phone, then editing your contacts on PC with Google contacts might be more easy :)

    joodyanne likes this.
  7. joodyanne

    joodyanne Member

    I dont know if I explained properly what I want to do. I dont want google to grab all my contacts,pics and music from my computer.

    I want the contacts in the phone to be put on the computer so I can edit the, as there area few doubles, and it has already picked every ones emails whether I know the phone number or not. I really dont need everyones email address :(
  8. Wilkas

    Wilkas Well-Known Member

    then myphoneexplorer is the program to do that.. just turn bluetooth off although I have never had that error message and been using it for a while
    joodyanne likes this.
  9. TarekElsakka

    TarekElsakka Well-Known Member

    As noted above MyPhoneExplorer should allow you to do that, although I have no idea why it was giving you problems earlier?

    Google contacts is definitely the best way. You can choose which contacts to sync, but the problem is that if there are a lot of them, it'll take a very long time. I usually just let it sync everything.
    joodyanne likes this.
  10. joodyanne

    joodyanne Member

    #@^$* I lost my post .. rats.

    I am still having problems, I got as far as Set up HTC Sync Manager to sync HTC One XL with your Outlook
  11. patpending

    patpending Well-Known Member

    Hi Joody,

    From reading your later posts, if that's all you need to do, then....

    With your contacts on your screen, go menu > manage > de-duplicate contacts

    Then menu > settings > Only with phone number.

    This will get rid of your doubles and your pure email contacts...

    Would this help you at all?
  12. joodyanne

    joodyanne Member

    I have not yet seen my contacts on the screen Pat, that is what I am trying to do.
  13. joodyanne

    joodyanne Member

    I have now advanced a little further, got a msg on my phone which says -
    Turn on wi-fi on your pc.
    Find HC Portable Hotspot on the list of Wi-fi-networks.
    Select HTC Portable hotspot and enter "******" in the security key field.
    Start using the internet on your pc.

    I have just checked Portable Wi-fi hotspot and am supposed to be looking for something similar on the computer (nothing there tho) Not sure what to do next.
  14. patpending

    patpending Well-Known Member

    Sorry Joody,

    I was meaning contacts displayed on your phone's screen, not your computer :)
  15. joodyanne

    joodyanne Member

    I did what you said Pat, don't know what it did, but the fact remains - as in this post

  16. patpending

    patpending Well-Known Member

    Hi Joody,

    If I'm reading this correctly, you simply want to have your duplicates and email address only contacts removed from your contacts. Is that correct?

    If so, you don't need any software on your computer or any apps on your phone.

    The instructions I provided were use within your stock software - with your contacts displayed on your phone screen.
  17. joodyanne

    joodyanne Member

    Thanks I have apparently done this, but I am still wanting to know how I can set up my contacts on the computer screen to work on them (edit) and not have to do it on my phone.

    This is how far I got - and am stuck.

    I want the contacts in the phone to be put on the computer so I can edit them.

    Isn't this part of what I am supposed to be doing?

    I have just checked Portable Wi-fi hotspot and am supposed to be looking for something similar on the computer (nothing there tho) Not sure what to do next.
  18. El Presidente

    El Presidente Beware The Milky Pirate! Moderator

    WiFi Hotspot is something totally different, you don't need to be anywhere near that at all.

    If you open the people app on your phone, hit menu, there should be an option to export to csv/SD Card? That will create a csv file which you can email to the gmail account associated with the phone and edit via your PC.
    patpending likes this.
  19. joodyanne

    joodyanne Member

    When I open people-menu - the only choices I have are
    delete contacts
    send contacts
    manage contacts
    open account settings
    edit tabs

    nothing about exporting.
  20. Harry2

    Harry2 Well-Known Member

    Choose Manage contacts :)

    El Presidente likes this.
  21. joodyanne

    joodyanne Member

    Had already done that numerous times Harry - I just want my contacts from the phone to show on my computer - ????????????
  22. Harry2

    Harry2 Well-Known Member

    Look at the first posts of your thread, Joody.

    There are described the two easiest ways, Google contacts or MyPhone Explorer.

    If you don't like your contacts with Google in the cloud then you'd have a second try with MyPhone Explorer.

    Good luck.

  23. joodyanne

    joodyanne Member

    Sorry Harry, I am not familiar with this phone at all. I went to google on the phone, and it said "network error" try again. I think I need to be walked through :(
  24. El Presidente

    El Presidente Beware The Milky Pirate! Moderator

    Joody, no need to apologise. :)

    Your best bet is probably MyPhoneExplorer. You'll need an app on your PC for that, and one on your phone too.

    PC App: FJ Software Development
    Phone App: MyPhoneExplorer

    Install both, selecting all default options (On the PC app, DON'T select portable installation).

    Open the app on your PC, You'll be presented with a screen that looks like the below:


    From there, click File -> Settings and in the box that pops up, make sure it looks like this:


    Once it does, click OK.

    Head to your phone, hit the MyPhoneExplorer Client icon, it should add an additional icon to your notification bar (I put a red square round it to make it obvious):


    Plug your phone in to your PC, go back to MPE on your PC and hit File -> Connect, you should see a progress bar and hopefully when it finishes, you should see a list of your phone contacts on screen to edit as you wish.

    All make sense?
    Harry2 likes this.
  25. joodyanne

    joodyanne Member

    I have just noticed your reply - will attend to it tomorrow. Since then, I have reset the phone twice, I have another very odd problem. When I bought the phone (brand new) some 14 days ago, I selected Scene out of Personalisation - it was a pale green picture of water and scenery. When I first re-set the phone, that particular picture went missing (even tho it came with the phone). Telstra told me to reset again, and still that picture is not among the others. How or where could I get this pic? We actually found the same pic on a display HTC so they knew what I was looking for. Could I get it from HTC?

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