New User - Can't Send EmailSupport


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  1. ianb11

    ianb11 Well-Known Member This Topic's Starter

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    I have 2 email a\c's Tesco & Wanadoo (Orange).

    I can receive fine but I can't send, keep getting server errors on both a\c's all the time.

    For the outgoing settings do I use the Tesco & Wanadoo (i.e smtp.tesco.net) or do I use my mobile network provider settings?

    It's driving me up the wall :mad:
     

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  2. SUroot

    SUroot Well-Known Member Developer

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    You'd have to use the email accounts' smtp's (smpt.tesco.net for example)

    Think of it like Microsoft outlook. It needs send and receive settings from the email provider so it can send through your email account... It doesn't matter if your broadband is virgin or talktalk
     
  3. ianb11

    ianb11 Well-Known Member This Topic's Starter

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    I've keyed in the outgoing smtp server settings from the Tesco & Orange websites but still no joy :(
     
  4. aminaked

    aminaked Well-Known Member

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    Try smtp port 587 because sometimes port 25 is blocked to combat spam..
     
  5. ianb11

    ianb11 Well-Known Member This Topic's Starter

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    Still doesn't work :(
     
  6. aminaked

    aminaked Well-Known Member

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    I'd try the k9 email client because the stock one is buggy. Another way is to have gmail check your account, which you can set up thru gmail.com

    One other common thing is if your user name is a@b.com try leaving off the @b.com part
     
  7. ianb11

    ianb11 Well-Known Member This Topic's Starter

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    Downloaded K-9 & 1 address will send & receive fine but the other will still only receive even though the settings I'm keying in are the same as I put in the mail program :confused:
     
  8. aminaked

    aminaked Well-Known Member

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    Do I understand correctly that both accounts are with the same service provider? If so, that's very strange!
     
  9. ianb11

    ianb11 Well-Known Member This Topic's Starter

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    No they are with 2 different providers but are both POP3 a\c's.

    I've keyed in the settings off the ISP's website & it still doesn't send. :confused:
     
  10. aminaked

    aminaked Well-Known Member

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    Ideas:
    -the problem may be that you are connecting via your cell phone company. Some mail providers block connections from outside networks to combat spam. It should work through wifi if your home internet provider is the email provider
    -try it with and without authentication
    -set up gmail to check your other account via gmail.com settings > accounts
     
  11. mja28854

    mja28854 New Member

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    I had the same problem. My cell provider is O2 but my internet is on the wanadoo domain. The following settings worked for me on GPRS

    SMTP Server: smtp.orange.net
    Security type: None
    Port: 587
    Require sign in: Yes
    User name: myname@mysubdomain.wanadoo.co.uk
    Password: mymailserverpassword
     

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