Newbie question re: 3g connectivity issuesSupport


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  1. laotzu

    laotzu Member This Topic's Starter

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    Hello Forum. Weird question... Does the Dinc only use 3g as it accesses new data? I rarely see a 3g signal on my phone and I live in Memphis not far from Verizon. Ive been with Verizon for 4 years and have consistently received great signals on my other phones. But with the Inc. I'll only notice I'm on 3g as I'm surfing the web or app market.

    -->>When a new page loads, 3g lights up and signal increases, and after the page loads 3g signal is gone. Is this how the device is supposed to perform?

    PS: I realize signal strength is a reported issue with this device. So far I get speedy performance without dropped calls etc. I just wasn't sure if the 3g signal activity on my device is actually the phone conserving 3g connectivity.

    Thanks in advance.
     

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  2. A.Nonymous

    A.Nonymous Well-Known Member

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    What do you mean by 3G is gone? You can stand in one place and load a web page and then you lose your 3G signal right? Then, without moving, you try to go to another we page and it won't load because you have no signal?
     
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  3. JMKosmo

    JMKosmo Well-Known Member

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    It's a known issue. Verizon knows about (I re-re-reported it today) and HTC knows about it too. A fix is in the works. Right now best you can do is reboot the phone or place the "airplane mode" icon on a home screen. When 3G drops out toggle airplane mode off and on.
     
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  4. laotzu

    laotzu Member This Topic's Starter

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    Actually I don't seen to ever loose connectivity. It's just the 3 g indicator srems to only light up as I request new data. Then the 3g goes back to being un lit. Sorry if it doesn't make sense. I appreciate your time and reply.
     
  5. A.Nonymous

    A.Nonymous Well-Known Member

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    What you said makes sense now. That's how it's supposed to work. It lights up to let you know it's active that's all.
     
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