Nexus 7 internet connection problemsSupport


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  1. jennerjil

    jennerjil New Member

    My new Nexus 7 recognizes my Wifi router (a Cisco) and says it is connected to it. It retrieves my email so I know it is working. But nothing else works, saying that it needs to be connected to the internet. My internet provider is Hughesnet, satellite. Works fine with wifi on a laptop. So what is the problem with the tablet????

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  2. RichSz

    RichSz Not Entitled VIP Member

    First of all, jennerjil, welcome to AndroidForums!

    What you're describing is odd. I've seen where you can connect to the router but the router isn't connected to the internet (went through this with my sister recently) but being able to get mail and not use the browser is strange. Could it be a proxy setting on the browser? Does Google Play connect? If you go into Settings/Wifi and select the router, you should get a popup which describes the connection. Does the IP address seem reasonable? Don't post your address but I hope you are familiar enough to tell if it's weird or not. Ex, 127.0.0.1 is local host and would be bad in this case.

    Sorry, I'm just guessing here.
    Unforgiven likes this.

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