No access to phone AT ALL.Support


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  1. Reww

    Reww New Member This Topic's Starter

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    I was wondering if anybody here could help me, as i can not find an answer anywhere.

    My phone is completely out of use. In the middle of a text a couple of hours ago, the touch screen stopped working, so i soft reset the phone in hope it just froze. I turned it back on and now neither ANY of the buttons or the touch screen work. None of the buttons have any effect when i press them, i can not get the phone to 'light up'. The touch screen doesn't work as i got a friend to call me and i could not slide to answer.

    The phone was on almost full battery and it is still on, as there is a green LED because of texts and missed calls and also it lights up to the "press to unlock" screen when i connect it to the PC.

    I don't know if anybody can help with this, or if i should go straight to where i purchased the phone.

    Thanks in advance
     

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  2. MiniDroid

    MiniDroid Well-Known Member

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    Go straight to where you purchased the phone.
    You could try hard-reset first by pressing power button while holding the "home" button (middle one).
    Not sure if this "hard-reset" is the same as the "soft-reset" you did?
     

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