No data being read says no SD card??Support


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  1. nique456

    nique456 New Member

    So the phone randomly shut off in the middle of playing an app (tiny monsters to be exact)
    when I turned it back on it was saying I couldn't play that app anmore because 'external storage is required'
    then I go to my gallery and all my photos/videos are gone
    then I go to take a picture and it says SD card required, but I NEVER had an SD card in the first place and it's been working perfectly fine until that time it shut off.
    My data isn't off I already checked that

    is there a way to get that back to normal again?? :(

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  2. Fabman95

    Fabman95 Well-Known Member

    Well if you've been able to take pictures and videos, then you do have an sd card in your phone. Just take off the back cover and you'll see the slot right above where your SIM card is. To fix this try taking out the sd card and putting it back in. ;)

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