Support No data connection / no out going texts

Discussion in 'Android Devices' started by pablo1129, Dec 2, 2012.

  1. pablo1129

    pablo1129 New Member
    5

    Jan 17, 2012
    4
    0
    5
    I contacted T-Mobile live chat and the representative had me take out my sim card while she reset something on their end. After that I could access the web and text for a full 15 minutes without it going back to no connection or outgoing texts. I reverted back to gingerbread it did not help, I did a hard reset it did not help.

    By the way the internet is a 4g data plan not Wi-fi
     

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  2. Atma

    Atma Well-Known Member
    523

    Dec 26, 2011
    6,069
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    Male
    Survival
    North Carolina
    Hi Pablo :hello: Welcome to AF.

    Read this doc and verify your apn settings are correct.

    I Don't really know why you would lose connection. How long has this been happening? Are you in an area where you get a good connection? Is it possible to get a warranty replacement on your phone?
     
  3. pablo1129

    pablo1129 New Member
    5

    Jan 17, 2012
    4
    0
    5
    The apn doc did not help. It has been happening for a couple of days now, maybe longer. Yes I live in an area with a good connection. I have not checked the warranty on it yet.
     

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